Business Admin Apprentice

Inspire Middlesex College; Hounslow; On-site; GBP 11,000 - 17,000; Full time

Benefits offered by this job

Apprenticeship wage

Full-time paid employment

Paid apprenticeship training

Progression opportunities

Supportive team environment

Qualification on completion

Job summary

Inspire Middlesex College in Hounslow invites applications for a Business Administration Apprentice. You will support our education, apprenticeship and recruitment services, gaining hands-on experience in a busy education team.

As part of this apprenticeship you will develop administration, IT and customer service skills while working towards a recognised qualification. Full-time, paid apprenticeship with ongoing training and progression opportunities.

Qualifications

• Interest in developing a career in business administration.
• Good written and verbal communication.
• Confident handling telephone and email enquiries.
• Strong organisational skills with attention to detail.
• Comfortable with computers and willing to improve IT skills.
• Familiarity with Microsoft Word, Excel, Outlook.

Responsibilities

• Answering telephone calls and responding to email enquiries.
• Acting as a first point of contact for learners, employers and other customers.
• Providing administrative support for apprenticeship and training programmes.
• Maintaining accurate learner, employer and customer records.
• Updating databases, spreadsheets and internal systems.
• Preparing documents, letters, emails and other correspondence.
• Filing, scanning and organising electronic and paper records.
• Supporting the processing and issuing of course certificates.
• Helping learners with general course and training enquiries.
• Supporting recruitment activities, including arranging interviews and communicating with candidates.
• Liaising with employers regarding apprenticeships and recruitment opportunities.
• Assisting with the preparation of meetings, appointments and training sessions.
• Supporting interns and learners preparing for work placements and employment.
• Carrying out general office administration duties as required.
• Working with colleagues to ensure administrative tasks are completed accurately and on time.

Skills

Communication skills

Organisational skills

IT skills

Telephone & email handling

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Business Administration Apprentice – Hounslow, TW3 3HJ

Ready to start your career in business administration? Looking for an opportunity to gain practical workplace experience while working towards a recognised qualification?

We are currently looking for a motivated and organised Business Administration Apprentice to join our busy education and training team in Hounslow, TW3 3HJ. This is an excellent opportunity for someone who wants to develop their administrative, customer service, communication and organisational skills while gaining valuable experience in a professional working environment.

Hours of Work

Full-time apprenticeship position

About The Role

As a Business Administration Apprentice, you will work alongside our team and provide administrative support across our education, apprenticeship and recruitment services.

Your Duties Will Include

• Answering telephone calls and responding to email enquiries
• Acting as a first point of contact for learners, employers and other customers
• Providing administrative support for apprenticeship and training programmes
• Maintaining accurate learner, employer and customer records
• Updating databases, spreadsheets and internal systems
• Preparing documents, letters, emails and other correspondence
• Filing, scanning and organising electronic and paper records
• Supporting the processing and issuing of course certificates
• Helping learners with general course and training enquiries
• Supporting recruitment activities, including arranging interviews and communicating with candidates
• Liaising with employers regarding apprenticeships and recruitment opportunities
• Assisting with the preparation of meetings, appointments and training sessions
• Supporting interns and learners preparing for work placements and employment
• Carrying out general office administration duties as required
• Working with colleagues to ensure administrative tasks are completed accurately and on time

We Are Looking For Someone Who

• Is interested in developing a career in business administration
• Has good written and verbal communication skills
• Is confident communicating with people by telephone and email
• Has good organisational skills and attention to detail
• Is comfortable using computers and willing to develop their IT skills
• Has basic knowledge of Microsoft Word, Excel, Outlook and other Windows-based systems
• Is reliable, punctual and professional
• Is willing to learn and take on new responsibilities
• Can work effectively both independently and as part of a team
• Has a positive and proactive approach to work

Previous administration experience is not essential, as training and support will be provided throughout the apprenticeship.

As Part Of This Apprenticeship, You Will

• Work towards a recognised Business Administration apprenticeship qualification
• Gain practical experience within a busy education and training organisation
• Develop your administration, IT, customer service and communication skills
• Learn how to use professional business systems and processes
• Gain experience communicating with learners, employers and other stakeholdersReceive ongoing training, support and guidance throughout your apprenticeship
• Develop transferable skills that can support your future career progression

Salary and Benefits

• Apprenticeship wage applicable to the candidate
• Full-time paid employment
• Paid apprenticeship training
• Supportive and professional working environment
• Opportunity to develop valuable business administration experience
• Opportunities for progression and further development
• Gain a recognised qualification alongside practical workplace experience

About The Organisation

We are an education and training organisation specialising in pharmacy apprenticeships and vocational training. We work with learners and employers across London to provide high-quality apprenticeship programmes and support individuals in developing the knowledge, skills and behaviours needed for their careers.

Our team works closely with learners, apprentices and employers throughout their training journey, creating a professional and supportive environment focused on learning, development and progression.