Business Admin Apprentice

Career Choices Dewis Gyrfa Ltd; Cramlington; On-site; GBP 15,000 - 18,000; Full time

Job summary

Career Choices Dewis Gyrfa Ltd is recruiting for a Business Administrator Apprenticeship. The successful candidate will support HR, finance and operations, handling data entry, document preparation and customer enquiries in a busy office.

The role runs full-time with working hours Monday to Friday, 9:00am–5:00pm, and offers the Apprenticeship pathway with progression opportunities within the organisation.

Qualifications

• GCSEs in Maths and English (or equivalent) at grade 4-9 or equivalent.
• Strong communication and organisational skills.
• Ability to maintain GDPR/confidentiality and handle sensitive information.

Responsibilities

• Filing, data entry and updating business systems.
• Managing incoming emails, calls and customer enquiries.
• Preparing and organising documents, reports or presentations.
• Scheduling meetings, maintaining calendars and arranging appointments.
• Assisting with minute-taking and distributing information.
• Maintaining accurate records and up-to-date information.

Skills

Communication

Prioritisation

Record keeping

Office software

Problem solving

Deadline management

Education

GCSEs in Maths and English

Tools

Microsoft Office

CRM systems

Job description

Pay:

£16,640 to £16,640 per year, Apprenticeship Minimum Wage

Contract Type:

Hours:

Full time

Disability Confident:

No

Closing Date:

05/09/2026

About this job

Core Administrative Duties

Supporting with filing, data entry and updating business systems Managing incoming emails, calls, and customer enquiries Preparing and organising documents, reports or presentations Scheduling meetings, maintaining calendars and arranging appointments Assisting with minute‑taking and distributing information Maintaining accurate records and ensuring information is up to date Communication & Customer Service Greeting and assisting visitors Providing customer support by phone, email or face‑to‑face Communicating professionally with internal and external stakeholders Business Processes & Support Supporting HR, finance, operations or project teams as required Monitoring stock levels, ordering supplies and maintaining inventories Upholding GDPR and confidentiality expectations Following organisational policies and procedures IT & Systems Using Microsoft Office and internal CRM/management systems Inputting, updating, and retrieving information Producing basic reports using templates or guidance Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Working Week

Monday to Friday 9.00am to 5.00pm

Qualifications Required

GCSEs in Maths and English (or equivalent) at grade 4-9 or equivalent.

Personal Qualities

• Professionalism and integrity
• Personal responsibility
• Initiative and proactive working
• Attention to detail and quality focus
• Teamwork and positive attitude

Skills Required

• Communication
• Managing priorities and organising workloads
• Producing accurate records and documentation
• Using digital systems and office software
• Problem‑solving and decision‑making
• Meeting deadlines and supporting business processes

Training to be Provided

Business Administrator Level 3 Future Prospects After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths.

With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant.

Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship.

These pathways support long‑term progression into supervisory, specialist, or management roles within a business.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).