Building Services Account Director

JR United Kingdom; Leicester; On-site; GBP 75,000 - 85,000; Full time

Job summary

A leading property and real estate organization is seeking a Building Services Account Manager to oversee high-profile M&E and Facilities Management accounts in Central London. You will be responsible for managing a dedicated team, ensuring compliance, and implementing energy initiatives while driving a 5-star service within a commercial environment. This role offers excellent career development opportunities and a competitive salary plus benefits.

Benefits

Bonus scheme

Pension Scheme

Training and career development opportunities

Qualifications

• At least five years of experience in M&E or Total Facilities Management.
• Experience managing Landlord Services or M&E/Total FM clients essential.
• Desirable training in leadership and safety management.

Responsibilities

• Managing a team of approximately 25 staff.
• Budget responsibility for around £2.5 million P&L.
• Delivering planned and reactive M&E maintenance.

Skills

Team Management

Stakeholder Engagement

Energy & Sustainability Initiatives

Compliance Auditing

Education

Institute of Leadership Management (Level 3-5)

IOSH Managing Safely

NEBOSH

MIBFM

Job description

Building Services Account Manager

M&E / Facilities Management Account

Central London - Single Contract

Bonus

Pension Scheme

Our client is a well-established and growing property and real estate organization, managing high-profile commercial M&E and Facilities Management accounts across the UK and globally. Due to an internal restructure, they require an experienced and dynamic Account Manager / Director for a prestigious commercial client based in Central London. The role involves working Monday to Friday, delivering a 5-star service, including M&E maintenance, energy & sustainability, and soft services within a high-profile building. The team comprises approximately 25 staff, including supervisory, engineering, and contract support/facilities personnel, with direct liaising with the on-site client. The guideline salary is between £75,000 - £85,000, complemented by a bonus scheme, pension, and opportunities for training and career development in the commercial building services & facilities management sector.

Candidates should have at least five years of experience managing M&E or Total Facilities Management in a commercial environment, whether for a dedicated M&E service provider, managing agent, or similar. While technical expertise is not mandatory due to a strong engineering team on-site and centrally, experience in managing Landlord Services or M&E/Total FM clients is essential. Additional training such as Institute of Leadership Management (Level 3-5), IOSH Managing Safely, NEBOSH, MIBFM, etc., is desirable.

Key responsibilities include:

• Managing a team of approximately 25 staff
• Budget responsibility for around £2.5 million P&L
• Delivering planned and reactive M&E maintenance
• Engaging with multiple stakeholders
• Ensuring compliance through auditing
• Implementing energy & sustainability initiatives
• Reducing work in progress (WIP)
• Identifying opportunities for project works
• Succession planning

This organization is a market leader across various sectors, including corporate, banking, pharmaceutical, healthcare, and data centres. There are excellent opportunities for progression into Area/Regional Management roles and internal mobility across different accounts. This position suits an ambitious and determined Account Manager/Director looking to advance their career with a top industry leader.