Building Services Account Director

JR United Kingdom; Ipswich; On-site; GBP 75,000 - 85,000; Full time

Job summary

A prestigious property organization seeks an experienced Building Services Account Manager in Central London. This role involves leading a team, managing budgets, and ensuring high-quality M&E services across various sectors. Ideal candidates will have substantial experience in facilities management, and the position offers excellent career progression opportunities with competitive pay and benefits.

Benefits

Bonus

Pension Scheme

Qualifications

• Five years experience managing M&E or Total Facilities Management.
• Experience in managing Landlord Services or similar clients is essential.
• Experience in a commercial environment, ideally with a service provider or managing agent.

Responsibilities

• Managing a team of approximately 25 staff.
• Budget management with a P&L responsibility of around £2.5 million.
• Delivering planned and reactive M&E maintenance.

Skills

Leadership

Budget Management

Stakeholder Engagement

Sustainability Initiatives

Education

ILM Level 3-5

IOSH Managing Safely

NEBOSH

MIBFM

Job description

Building Services Account Manager

M&E / Facilities Management Account

Location: Central London - Single Contract

Benefits: Bonus, Pension Scheme

Our client is a well-established and growing property and real estate organization, managing high-profile commercial M&E and Facilities Management accounts across the UK and globally. Due to an internal restructure, they seek an experienced and dynamic Account Manager / Director for a prestigious commercial client based in Central London. The role involves delivering a 5-star service, including M&E maintenance, energy & sustainability, and soft services within a high-profile building.

The team comprises approximately 25 staff, including supervisory, engineering, and contract support/facilities teams, with direct liaising with the on-site client. The salary guideline is between £75,000 - £85,000, complemented by a bonus scheme, pension, and opportunities for training and career development within the market-leading facilities management sector.

Candidates should have at least five years of experience managing M&E or Total Facilities Management in a commercial environment, whether for a dedicated service provider, managing agent, or similar. While technical expertise is not mandatory due to a strong engineering team on-site and centrally, experience in managing Landlord Services or M&E/Total FM clients is essential. Additional relevant training such as ILM Level 3-5, IOSH Managing Safely, NEBOSH, or MIBFM is desirable.

Key responsibilities include:

1. Managing a team of approximately 25 staff
2. Budget management with a P&L responsibility of around £2.5 million
3. Delivering planned and reactive M&E maintenance
4. Engaging with multiple stakeholders
5. Ensuring compliance through auditing
6. Implementing energy and sustainability initiatives
7. Reducing work-in-progress (WIP)
8. Identifying opportunities for project works
9. Succession planning

This organization is a market leader operating across various sectors including corporate, banking, pharmaceutical, healthcare, and data centers. There are significant opportunities for career progression into area/regional management and internal mobility across different accounts. This role is suited for an ambitious and determined Account Manager/Director eager to advance their career with a top industry leader.