Building Sales Executive

Moore Concrete; Ballymena; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

30 days holidays

Job summary

Moore Concrete Ltd is seeking a Building Sales Executive to join the Business Sales team. The role involves proactive sales, liaising with customers via phone, email and face-to-face meetings, and working with colleagues across Planning, Production, Quality and Dispatch to meet customer needs.

Hours are Monday to Friday, 08:00-17:00, with occasional extra hours. Travel across the UK and ROI will be required as part of building customer relationships and achieving KPI targets.

Qualifications

• Proactive sales role with customer liaison via telephone, email and in-person meetings.
• Able to manage customer enquiries and tenders within required timeframes.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Provide excellent customer service and maximise sales opportunities.
• Deal with customer enquiries and provide solutions.
• Use CRM to manage customer interactions and ERP to manage orders and pipeline.
• Collaborate with Planning, Production, Quality, Technical and Dispatch teams.
• Travel within the UK and ROI for business purposes.

Skills

Field sales

Customer service

Communication

Teamwork

Tools

CRM

ERP

Microsoft Office

Job description

We are currently recruiting for a full-time Building Sales Executive to work efficiently as part of the Business Sales team within Moore Concrete, striving to achieve the company’s vision to statements and maximise sales opportunities to achieve sales and gross profit targets. This is a proactive sales role, which will involve liaising with customers via telephone, email and face-to-face meetings.

Hours of work: Standard hours will be Monday to Friday 08:00-17:00. 40 hours per week, however flexibility is required to work additional hours on occasion as needed. The Despatch Office opens from 07.30am and you may be required to start at this time on a rota basis alongside the Building, Planning and Transport teams.

Main Responsibilities of the role:

• Ability to provide excellent customer service and maximise sales opportunities.
• Portray a positive, confident approach, dealing with customer enquiries and finding solutions.
• Proactive verbal & written communication, to ensure management of customer expectations, to foster long term relationships.
• Ensure that enquiries and tenders are accurately completed, recorded & communicated within required timeframes.
• Utilisation of CRM system to manage customer interactions.
• Use of ERP system to efficiency & accurately manage customer orders and pipeline.
• Using market intelligence and data driven analysis to create business development plans.
• Be an integral part of building team, supporting colleagues to achieve overall KPI’s.
• Ensure collaboration between other departments, including Planning, Production, Quality, Technical and Dispatch to ensure that customer requirements and timeframes are met.
• Management of complaints received and assist if required in the resolution.
• Adhere to company Health and Safety Policies.
• Any other duties, as agreed through consultation with the Building Sales Coordinator/ Sales Manager.
• Proven ability to meet customer service and sales KPI’s.
• Field sales experience.
• Strong capability to deal professionally with customers and colleagues.
• Ability to work independently and as part of a team.
• Driven individual with a strong interest in the Building/Construction Industry.
• Confident in using computer software such as Microsoft Packages, CRM & ERP systems.
• Good organisational, time management, interpersonal skills, the ability to work as part of a busy team and priorities a busy work schedule.
• Positive attitude with focus on achieving results
• Product knowledge of precast building products.
• Experience of travelling for business purposes throughout the UK and ROI.
• Experience of working within a busy environment.

Company Benefits:

• Working hours: Mon- Fri 40 hours per week
• 30 days holidays