Building Control Operations Assistant — Flexible/Hybrid Work

Cambridge City Council; Cambridge; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

LGPS

Flexible working

Annual leave 25–30 days

Relocation assistance may be payable

Staff recognition awards

Job summary

Cambridge City Council is recruiting a Building Control Operations Assistant to support lean processes and drive performance using information systems. You will lead on technical administration, interpret plans for fee assessment, and help ensure procedures are followed to meet internal targets.

You will handle customer enquiries by email and phone, take payments, monitor mailboxes, provide guidance, and maintain records including Completion Certificates.

Responsibilities

• Registering, validating and interpreting plans to determine the appropriate fees and ensure standard operating procedures are followed and internal targets achieved.
• Handling customer enquiries by email and phone, including taking payments and monitoring building control mailboxes.
• Providing advice and guidance.
• Maintaining records and producing and issuing Completion Certificates.

Job description

Cambridge City Council is recruiting a Building Control Operations Assistant to support lean processes and drive performance using information systems. You will lead on technical administration, interpret plans for fee assessment, and help ensure procedures are followed to meet internal targets.

You will handle customer enquiries by email and phone, take payments, monitor mailboxes, provide guidance, and maintain records including Completion Certificates.