Buffet Restaurant Shift Manager

Butlins Skyline LTD; United Kingdom; On-site; GBP 29,000 - 31,000; Full time

Job summary

Join a vibrant team at a renowned leisure destination as a Buffet Restaurant Shift Manager. This role is pivotal in ensuring that operational standards are met while delivering exceptional guest experiences. You'll lead a dedicated team, manage fluctuating demands, and drive key sales targets in a dynamic environment. If you thrive in a fast-paced setting and possess strong leadership skills, this is the perfect opportunity to make a significant impact. Embrace the chance to create memorable moments for guests while fostering a fun and engaging workplace culture.

Qualifications

• Experience in leading teams in a busy restaurant environment.
• Ability to manage multiple priorities and adapt quickly.

Responsibilities

• Ensure daily operational plans are fulfilled by the team.
• Support and coach the team to deliver a great guest experience.

Skills

Team Leadership

Customer Service

Training and Coaching

Operational Management

Education

Experience in F&B Environment

Management Experience

Job description

Butlin's Bognor Regis, England, United Kingdom

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Butlin's Bognor Regis, England, United Kingdom

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About the Role

The Shift Manager will be the main point of contact for team during their working day in the Buffets restaurant department. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.

Description

About the Role

The Shift Manager will be the main point of contact for team during their working day in the Buffets restaurant department. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.

Typical working hours cover 40 hours per week, 5 days over 7 split shifts. Breakfast shifts are 7.30am - 12pm, dinner shifts are 4pm - 8pm.

About You

We are looking for an experienced leader from within a volume-led F&B environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience.

You should have previous experience in leading within a busy restaurant or food environment where a balance of speed and quality is important.

You should be confident to direct and respond in any situation whilst delivering consistent brand standards.

The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.

With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

Interested?

To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email [e-mail].

About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.

There has never been a more exciting time to join Butlin’s!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements

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