Brutto Americano Restaurant Server

HRI Hospitality; Greater London; On-site; GBP 19,000 - 27,000; Full time

Job summary

The Barnett Hotel in New Orleans is seeking a friendly Restaurant Server to deliver warm, efficient service in a fast-paced dining environment. You will take orders, input them into the POS, deliver meals accurately, and ensure guests have an exceptional experience in line with Brutto Americano dining concepts.

We value clarity, teamwork, and attention to detail; candidates should be able to stand for long periods, handle cash, and maintain high standards of food safety and customer care.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced dining environment.
• Knowledge of menu items, allergens, and beverage options.
• Strong attention to detail and order accuracy.
• Ability to stand for long periods and lift up to 25–30 lbs.
• Basic math and cash-handling skills.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Menu knowledge

Attention to detail

Cash handling

POS system experience

Stand/walk for long hours

Education

High school diploma or equivalent

Tools

POS system

Job description

234 rooms | 16,000 sq. ft. meeting/event space

Amenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces.

A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage. Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers.

Brutto Americano is southern-inspired Italiandining at The Barnett Hotel. With a focus on Gulf seafood and fresh, hand-crafted pasta, Brutto Americano offers a contemporary take on Italian cuisine, perfectly attuned to the sophisticated tastes of the New Orleans dining scene.

The Restaurant Server is responsible for providing warm, efficient, and knowledgeable service to guests. This role takes food and beverage orders, delivers items accurately, maintains table cleanliness, and ensures an exceptional dining experience while upholding company and brand standards.

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent preferred.

Experience

• Previous serving or hospitality experience preferred.
• Experience with POS systems and cash handling a plus.

Skills and Knowledge

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced dining environment.
• Knowledge of menu items, allergens, food preparation, and beverage options.
• Strong attention to detail and order accuracy.
• Ability to stand for long periods and lift up to 25–30 lbs.
• Basic math and cash-handling skills.
• Professional appearance and polished demeanor.

Job Duties and Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements_._