Brokerage Officer - Joint Commissioning and Wellbeing Team

Reading Borough Council; Reading; Hybrid; GBP 29,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Generous holiday entitlement

Flexible working opportunities

Life Assurance - three times annual</n

On-site day nursery

Season Ticket Loan

Lease car salary sacrifice

Job summary

Reading Borough Council is seeking a Brokerage Officer to join the Joint Commissioning and Wellbeing Team. The role focuses on sourcing and brokering care packages for vulnerable adults, negotiating costs to secure value-for-money, and working with social workers and care providers to deliver timely support.

The post requires strong communication, numeracy and organisational skills, with experience in adult social care or commissioning sectors.

Qualifications

• Experience within social care, health, commissioning, brokerage, or the independent care sector.
• Knowledge of adult social care and safeguarding.
• Strong numerical skills and the ability to work accurately with financial information.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong communication and relationship-building skills with a range of stakeholders.

Responsibilities

• Source and broker care and support packages for vulnerable adults.
• Work closely with social workers, operational teams and care providers.
• Negotiate costs and secure value-for-money solutions.
• Develop strong relationships with providers across the local care market.
• Maintain accurate records, financial information and purchasing arrangements.
• Support market development through feedback on provider performance and service gaps.
• Ensure services are arranged in line with legislation, policies and safeguarding requirements.

Skills

Strong communication

Relationship-building

Negotiation

Numerical skills

IT skills

Organisational skills

Stakeholder management

Tools

Microsoft Office

Job description

Brokerage Officer - Joint Commissioning and Wellbeing Team

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £29,071 to £40,444 Per year

Contractual hours 37

Basis Full time

Region Permanent / Full-Time

Job category/type Administration / Clerical, Adult Services, Finance, Social Services

Are you passionate about helping vulnerable adults access the care and support they need? Do you have experience in social care, health, commissioning, or working with external providers and stakeholders? If so, we'd love to hear from you. We are looking for a Brokerage Officer to join our Joint Commissioning and Wellbeing Team. This is a rewarding opportunity to play a key role in sourcing and securing high-quality care and support services that help people live independently and achieve positive outcomes. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We support hybrid working, it’s important to us that working arrangements are designed to enable our employees to excel and within this role you’ll have the opportunity to work in a way that suits your lifestyle. About The Role: As a Brokerage Officer, you will work closely with social care teams, care providers, service users and carers to identify and secure appropriate care and support arrangements. You'll use your knowledge of the care market to source services, negotiate best value solutions, and ensure support packages are in place quickly and effectively. You will:

• Source and broker care and support packages for vulnerable adults.
• Work closely with social workers, operational teams and care providers.
• Negotiate costs and secure value-for-money solutions.
• Develop strong relationships with providers across the local care market.
• Maintain accurate records, financial information and purchasing arrangements.
• Support market development through feedback on provider performance and service gaps.
• Ensure services are arranged in line with legislation, policies and safeguarding requirements.

You’ll also have the opportunity to contribute to wider commissioning activity and help develop creative solutions when care is difficult to source. About You: We're looking for someone who can build effective relationships and thrive in a fast-paced environment. You will have:

• Ideally experience within social care, health, commissioning, brokerage, or the independent care sector.
• Some knowledge of adult social care, person-centred approaches and current social care developments.
• Strong communication and relationship-building skills.
• Experience working collaboratively with a variety of stakeholders.
• Good IT skills including Microsoft Office applications.
• Strong numerical skills with the ability to work accurately with financial information.
• Excellent organisational skills and the ability to manage competing priorities.
• Confidence in negotiating with providers and achieving positive outcomes.

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential. Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way. Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed. Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:

• Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years and 33 days after 10 years' service, with the option to buy additional leave
• A wide range of flexible working opportunities
• Modern working environment at the Civic Offices in the heart of Reading
• Life Assurance - three times your annual salary (for members of the LGPS)
• On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted
• Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
• Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

For more information on this position please contact Susan Holmes, Lead Brokerage Officer at [e-mail] Closing Date: Wednesday 30 th September 2026 Interview Date: To be confirmed Interview Setup: In person at the Civic Centre, Bridge Street, Reading, RG1 2LU