Brokerage Assistant Officer

Telford and Wrekin Council; Telford; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Staff discounts & salary sacrifice

Hybrid working model

Leave entitlement: 24–32 days + 8 bank

Job summary

Telford and Wrekin Council is recruiting for a Social Care Brokerage Officer to join our Social Care Brokerage Team within Adult Social Care. The role involves sourcing care from contracted providers to support physical and personal daily needs, psychological support, and end-of-life care for vulnerable adults in our borough.

We operate a hybrid work model with three days in the office and two days at home.

Qualifications

• roles involving safeguarding checks.

Responsibilities

• Sourcing care from contracted care providers to support physical and personal day-to-day needs, psychological support, specialist accommodation, home from hospital support, and end-of-life care support for vulnerable adults in the Borough.
• Extensive use of IT case management systems with clear verbal and written communication.

Job description

The following content displays a map of the jobs location - Telford

Does your CV say that you are a driven individual, passionate about achieving results that ensure customer satisfaction? Does it prove that you are task focused with an attention to detail? If it also says that you are a great team player, can calmly approach the day’s tasks as a very personable individual, we want to hear from you!

If you are looking for a new challenge and really want to do to a job that seriously makes a difference to some of the most vulnerable residents of Telford & Wrekin, come and join our Social Care Brokerage Team. The Brokerage Team works as part of the Commissioning and Procurement Team in Adult Social Care Team to source care from contracted care providers to support physical and personal day to day needs, psychological support, specialist accommodation, home from hospital support, and end of life care support for vulnerable adults in our Borough. The work involves considerable use of IT case management systems supported by clear verbal and written communication.

We have a hybrid approach to working with three days in office and two days working from homes. We also run 7 day working so a rota is in place for occasional weekend and bank holiday working to meet demand as required.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offercompetitive salariesand a fantastic leave package — starting at24 days, rising to32 dayswith service, plus8 bank holidaysand anextra concessionary dayto enjoy.
• Staff discounts & salary sacrifice perks
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas.