Social Care Coordinator - Advice and Wellbeing Hub

Reading Borough Council; Reading; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Flexible working

Modern Civic Offices, Reading

Life Assurance

On-site day nursery

Season Ticket Loan

Lease car scheme

Job summary

Reading Borough Council is looking for a dynamic Social Care Coordinator to join the Advice and Wellbeing Hub. The role involves visiting service users at home, carrying out non-complex assessments and developing support plans to help individuals maintain independence.

You will work with social workers, occupational therapists and voluntary sector partners in a collaborative, customer-focused environment. The role supports hybrid working, with opportunities to balance office and community-based

Qualifications

• Experience working with people.
• Experience working within the Health, Adult Social Care or voluntary sector.

Responsibilities

• Make home visits with service users and undertake non-complex assessments.
• Develop and monitor person-centred support plans to promote independence.
• Support Duty function by triaging cases with Social Workers and the team.

Skills

Experience with people

Health & social care sector

Job description

Social Care Coordinator - Advice and Wellbeing Hub

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

We are currently seeking a dynamic Social Care Coordinator to join our Advice and Wellbeing Hub – Social Work Team. We represent a Local Authority dedicated to enhancing the well-being of our community and residents. We are seeking an individual with excellent communication abilities, adept at building and fostering relationships with colleagues, service users, healthcare providers, and community networks. In the role of Social Care Coordinator at Reading Borough Council, you will play a crucial role within a friendly and cooperative team. You will collaborate with other Social Care Coordinators, Occupational Therapists, and professionals from the voluntary and community sector. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We support hybrid working, it’s important to us that working arrangements are designed to enable our employees to excel and within this role you’ll have the opportunity to work in a way that suits your lifestyle.

The Advice and Wellbeing Hub (The Hub) aims to actively promote wellbeing and independence, supporting people to retain or regain their skills and confidence by using existing and new support networks, Technology Enabled Care (TEC), equipment and short-term interventions.

About the Role:

In the role of a Social Care Coordinator, your responsibilities will involve making home visits to individuals. You will undertake non-complex assessments of people’s needs and develop and monitor plans in collaboration with service users themselves. The objective is to enhance their independence through a strengths-based methodology and a person centred approach. You will hold a varied caseload and will be expected to work independently and to interpret and analyse varied information or situations and to produce solutions. You might evaluate and suggest basic equipment or TEC, support goal planning, offer short-term care or enablement, and work closely with care providers, Housing Services, healthcare peers, and the voluntary and community sector. You will also support the team’s Duty function triaging cases that come into the team with support from Social Workers and other members of the team. You will work within the legal framework provided by the statute, guidance, policies, and procedures.

Role requirements

• Experience working with people
• Experience working within the Health, Adult Social Care or voluntary sector

We offer excellent support, training, and induction. You will have access to our Learning and Development programme and be supported in your career and personal growth with opportunities to learn and develop new skills. When applying for this post, please ensure that your application explains, with examples, how you meet the person specification in the Job Description as this is the shortlisting criteria. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

Our values and behaviours guide how we will achieve this:

Work Together as one team -

work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive Efficiency -

show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be Ambitious -

be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way

Make a Difference to Reading -

maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:

• Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years and 33 days after 10 years' service, with the option to buy additional leave
• A wide range of flexible working opportunities
• Modern working environment at the Civic Offices in the heart of Reading
• Life Assurance - three times your annual salary (for members of the LGPS)
• On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted
• Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
• Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

If you would like any more information, please contact Caroline Marsh – SW Team Manager - [e-mail] or call 0118 937 3672

Closing Date: Sunday 4th October 2026

Interview Date: To be confirmed

Interview Setup: In person at the Civic Centre, Bridge Street, Reading, RG1 2LU