Broker

Gloucestershire County Council; Gloucester; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Free offsite parking

Hybrid working arrangements

Job summary

Gloucestershire County Council is seeking a Commissioning Broker to connect people with the care they need and secure high-quality care packages. You will link families, professionals, and providers to deliver timely placements and services.

The role emphasizes safeguarding, confidential handling of information, and collaboration with partners to improve processes and outcomes. Hybrid working is available where possible.

Qualifications

• Strong communication and relationship-building skills.
• The ability to prioritise, plan, and make sound decisions.
• A proactive approach to problem-solving.
• Confidence adapting to changing priorities and demands.
• Experience using Microsoft Office and other IT systems.
• Excellent attention to detail, particularly in administrative tasks.

Responsibilities

• Support safe and timely hospital discharges, working closely with partners to ensure everything is in place.
• Manage a diverse and sometimes complex caseload.
• Maintain accurate and up-to-date records across systems.
• Handle sensitive information with professionalism and confidentiality.
• Monitor provider performance to maintain high standards of care.
• Work collaboratively with managers to improve processes and outcomes.

Skills

Strong communication

Relationship-building

Prioritisation & planning

Problem-solving

Microsoft Office & IT systems

Attention to detail

Tools

Microsoft Office

Job description

This is a Gloucestershire County Council job.

• Job Title: Broker
• Job Location: Shire Hall, Block 5, 2nd Floor
• Salary: £27,274 - £33,673 per annum (Career Graded role)
• Benefits: Free offsite parking and also see our list of benefits!
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 01/10/2026
• Job Requisition Number: 14469
• This post is not open to job share

Are you ready for your next career step?

Join Gloucestershire County Council as a Commissioning Broker and take the next step in a rewarding career that makes a real difference.

About The Role

As a Commissioning Broker, you will be at the heart of connecting people with the care they need. Acting as the link between families, professionals, and providers, you will help secure high-quality care packages and placements that truly make a difference.

In This Role, You Will

• Support safe and timely hospital discharges, working closely with partners to ensure everything is in place
• Manage a diverse and sometimes complex caseload
• Maintain accurate and up-to-date records across systems
• Handle sensitive information with professionalism and confidentiality
• Monitor provider performance to maintain high standards of care
• Work collaboratively with managers to improve processes and outcomes

This is a fast-paced, meaningful role where your work has a direct impact on people’s lives every day.

About You

You are a motivated and organised professional who thrives in a busy environment and enjoys working with people.

You Will Bring

• Strong communication and relationship-building skills
• The ability to prioritise, plan, and make sound decisions
• A proactive approach to problem‑solving
• Confidence adapting to changing priorities and demands
• Experience using Microsoft Office and other IT systems
• Excellent attention to detail, particularly in administrative tasks

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. Read more about our values on our website.
If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role.

About Us

Gloucestershire County Council Adult Social Care is on an exciting journey, working to the Three Conversation approach, a model that re-emphasises focus on people, their strengths and the networks and community around them.

• Regular formal and informal support
• Safe, supportive and positive working environment with regular, robust supervision
• Access to training and development and leadership conferences, enabling you to develop your skills.
• Flexible working opportunities, including flexi-time and remote working (subject to the needs of the role - please discuss this at interview)
• 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
• Membership of a Local Government Pension Scheme
• Clear career progression pathways, to support you in progressing professionally and personally
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
• Cycle to Work Scheme

We’re Closer Than You Think

We are an easy commute from many locations, view our commuting times map to see what we mean.

Additional Information

To access the Job Profile for this role, please follow the link below:Commissioning Broker
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. If you are interested in applying, we encourage you to submit your application as early as possible.
If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to [e-mail] , as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.

• a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.