Property Officer - Supported Living

Reading Borough Council; Reading; On-site; GBP 34,000 - 48,000; Full time

Benefits offered by this job

25 days holiday

Flexible working

Life Assurance

On-site nursery

Season Ticket Loan

Lease car scheme

Job summary

Reading Borough Council is seeking a Property Officer - Supported Living to improve housing standards and ensure safe, high-quality accommodation for adults with care and support needs in Reading.

You will work with landlords, providers and Adult Social Care teams to enhance independence and living conditions across the borough.

Qualifications

• Experience in housing, property management or supported living.
• Experience with landlords, housing providers and partner agencies.
• Knowledge of housing standards, compliance and property inspections.
• Understanding of Adult Social Care and housing's role in independence.
• Strong communication and relationship-building skills.
• Ability to work independently and manage competing priorities.
• Excellent customer service and proactive problem-solving.
• Good IT skills and confidence with electronic systems.
• Full driving licence and ability to travel around Reading

Responsibilities

• Build and maintain relationships with landlords, providers and housing organisations.
• Carry out property inspections for suitability and compliance.
• Monitor gas, electrical and fire safety documentation.
• Collaborate with landlords to resolve issues and improve accommodation quality.
• Visit tenants and provide reports with recommendations after inspections.
• Advise Adult Social Care on housing and accommodation matters.
• Support work linked to housing regulation and quality assurance.
• Produce monitoring reports and maintain accurate records.
• Assist with landlord engagement activities and campaigns.

Skills

Housing sector experience

Property management

Driving licence

Tools

Electronic systems

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Are you passionate about improving housing standards and making a real difference to people's lives? Reading Borough Council is seeking an experienced and proactive Property Officer - Supported Living to help ensure adults with care and support needs have access to safe, suitable and high-quality accommodation.

This is an exciting opportunity to work at the heart of Adult Social Care and Housing, supporting people with learning disabilities, autism, mental health needs and other care and support requirements to live independently in their own homes.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

About the role

As Property Officer - Supported Living, you will work closely with landlords, housing providers, commissioners and Adult Social Care teams to improve accommodation standards across Reading. Key responsibilities include:

• Building and maintaining positive relationships with private landlords, registered providers and supported housing organisations.
• Carrying out property inspections to assess suitability and compliance with housing standards.
• Monitoring property safety documentation, including gas, electrical and fire safety requirements.
• Working with landlords and providers to resolve property issues and improve accommodation quality.
• Visiting tenants in their homes and providing reports and recommendations following inspections.
• Advising Adult Social Care teams on housing and accommodation-related matters.
• Supporting work linked to supported housing regulation and quality assurance.
• Producing monitoring reports, maintaining accurate records and identifying opportunities for service improvement.
• Assisting with landlord engagement activities, forums and awareness campaigns

About you

We're looking for someone who has:

• Experience working within housing, property management, supported housing or supported living.
• Experience of working with landlords, housing providers and partner agencies.
• Knowledge of housing standards, compliance requirements and property inspections.
• An understanding of Adult Social Care and the role housing plays in supporting independence.
• Strong communication, negotiation and relationship‑building skills.
• The ability to work independently, manage competing priorities and maintain accurate records.
• Excellent customer service skills and a proactive, solution‑focused approach.
• Good IT skills and confidence working with electronic systems.
• A full driving licence and the ability to travel across Reading and surrounding areas when required

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

Work Together as one team -

work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive Efficiency -

show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be Ambitious -

be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way

Make a Difference to Reading -

maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

• Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave
• A wide range of flexible working opportunities
• Modern working environment at the Civic Offices in the heart of Reading
• Life Assurance - three times your annual salary (for members of the LGPS)
• On‑site day nursery (Kennet Day nursery) rated outstanding by Ofsted
• Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
• Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

Closing Date: Sunday 4th October 2026
Interview Date: To be confirmed
Interview Process: To be confirmed