Brokerage Administrator

Belmont Recruitment; Tees Valley; On-site; GBP 12,000 - 18,000; Full time

Job summary

Belmont Recruitment is seeking a Brokerage Administrator to support the Housing Solutions Team in the Middlesbrough area on a temporary basis. The role is full-time, 37 hours per week, Monday to Friday, initially for three months with a view to extend.

You will manage requests for interim and temporary accommodation, source placements, negotiate with providers, monitor vacancies and maintain records, and handle housing benefit claims.

Qualifications

• Experience in a similar housing or admin role.
• Strong organisational and time management skills.
• Excellent communication and negotiation abilities.
• Accurate record-keeping and attention to detail.
• Ability to manage multiple requests and priorities effectively.
• Good IT and administrative skills.
• Desirable: experience working within a Local Authority or similar environment.

Responsibilities

• Manage requests for interim and temporary accommodation
• Source and arrange suitable accommodation placements
• Negotiate with accommodation providers
• Monitor vacancies and existing placements
• Maintain accurate records relating to accommodation placements
• Process temporary accommodation payments and housing benefit claims
• Develop and maintain relationships with new and existing accommodation providers
• Monitor service quality and costs
• Act as the first point of contact for accommodation providers
• Resolve queries and issues in a timely manner
• Ensure the best use of available housing stock

Skills

Organisational skills

Time management

Communication

Negotiation

Record-keeping

Attention to detail

Multitasking

Relationship building

IT skills

Administrative skills

Tools

MS Office

Job description

Belmont Recruitment are currently recruiting for a Brokerage Administrator to work with our client based in the Middlesbrough area on a temporary basis. This is a full-time role working 37 hours per week, Monday to Friday. The assignment is initially for three months, with a view to extend.

Overview

The successful candidate will support the Housing Solutions Team by managing requests for interim and temporary accommodation. This will involve sourcing and arranging suitable placements, negotiating with accommodation providers, monitoring vacancies and placements, and ensuring the best use of available housing stock.

Main Duties

• Manage requests for interim and temporary accommodation
• Source and arrange suitable accommodation placements
• Negotiate with accommodation providers
• Monitor vacancies and existing placements
• Maintain accurate records relating to accommodation placements
• Process temporary accommodation payments and housing benefit claims
• Develop and maintain relationships with new and existing accommodation providers
• Monitor service quality and costs
• Act as the first point of contact for accommodation providers
• Resolve queries and issues in a timely manner
• Ensure the best use of available housing stock

Essential Criteria

• Previous experience in a similar role
• Excellent organisational and time management skills
• Strong communication and negotiation skills
• Accurate record-keeping and attention to detail
• Ability to manage multiple requests and priorities effectively
• Ability to build and maintain effective working relationships
• Good IT and administrative skills

Desirable Criteria

• Previous experience working within a Local Authority or similar environment