Broadband Test Engineer - Root-Cause Diagnostics (Hybrid)

Infosec; Ipswich; Hybrid; GBP 56,000 - 73,000; Part time

Benefits offered by this job

Hybrid working

Ipswich base

6-month initial contract

Job summary

Infosec is seeking an experienced Broadband Test Engineer in Ipswich with hybrid working. The role focuses on fault investigation and root cause analysis across Home Hubs, Wi-Fi platforms and broadband customer equipment. You’ll analyze logs, packets and telemetry, reproduce faults in labs and drive defects to resolution with firmware teams.

The position is a 6‑month contract at £350 per day, offering exposure to large-scale broadband platforms and a blend of onsite and remote work.

Qualifications

• Experience troubleshooting Home Hub/gateway/broadband CPE.
• Strong TCP/IP and Wi‑Fi RF fundamentals.
• Proficient in packet captures, logs and Linux environments.

Responsibilities

• Investigate complex customer-impacting technical issues.
• Reproduce faults in laboratory environments.
• Analyse logs, telemetry and packet captures.
• Collaborate with firmware teams and suppliers.
• Produce defect reports and technical evidence.
• Validate fixes before live deployment.

Skills

TCP/IP networking

Wi-Fi technologies

Packet capture analysis

Linux environments

Python scripting

FTTP/broadband tech

IPv4/IPv6

Core dump analysis

Technical log analysis

Root cause investigation

Tools

Wireshark

Git

GitLab

Jira

Job description

Infosec is seeking an experienced Broadband Test Engineer in Ipswich with hybrid working. The role focuses on fault investigation and root cause analysis across Home Hubs, Wi-Fi platforms and broadband customer equipment. You’ll analyze logs, packets and telemetry, reproduce faults in labs and drive defects to resolution with firmware teams.

The position is a 6‑month contract at £350 per day, offering exposure to large-scale broadband platforms and a blend of onsite and remote work.