Breast Care Pathway Assistant — Part-time, Flexible Hours

Bristol NHS Foundation Trust; West of England; Vor Ort; GBP 22.000 - 26.000; Teilzeit

Benefits dieser Stelle

Flexible working

Zusammenfassung

The Bristol Breast Care Centre within Bristol NHS Foundation Trust is seeking a Patient Pathway Assistant to support administrative tasks across inpatient and outpatient activity. You will handle high-volume calls, email queries, book appointments and process clinical letters, working closely with the Cancer Nurse Specialist team.

You should be calm, organised and able to multitask in a busy environment and contribute to a patient-centered service aligned with 18 weeks Referral To Treatment

Qualifikationen

• GCSE C or above in Maths and English
• Good keyboard and computer skills
• Experience working in a busy team environment
• Ability to work under pressure
• Experience following protocols and procedures
• Experience in NHS or similar organisation (desirable)
• Knowledge of Microsoft Office suite and data protection principles
• Understanding of patient confidentiality

Aufgaben

• Take high-volume calls and respond to email queries
• Book various appointment types and process clinical letters
• Assist Cancer Nurse Specialist team with administration
• Provide reception cover and prep clinics as needed
• Work with consultant teams and Patient Pathway Coordinators
• Support across inpatient and outpatient activity and liaise with GPs and patients
• Adhere to 18 weeks Referral To Treatment guidelines

Kenntnisse

Multitasking

Patient communication

Team liaison

Ausbildung

GCSE Maths and English

Good keyboard skills

Tools

Microsoft Office

Trac system

Jobbeschreibung

The Bristol Breast Care Centre within Bristol NHS Foundation Trust is seeking a Patient Pathway Assistant to support administrative tasks across inpatient and outpatient activity. You will handle high-volume calls, email queries, book appointments and process clinical letters, working closely with the Cancer Nurse Specialist team.

You should be calm, organised and able to multitask in a busy environment and contribute to a patient-centered service aligned with 18 weeks Referral To Treatment