Breakfast Team Member

Oxford Belfry Hotel & Spa; Southmoor; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts

Training & course fees

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Disability Confident employer

Green Tourism Bronze

Job summary

Oxford Belfry Hotel & Spa in Thame, near Oxford, is seeking a flexible hospitality team member to deliver exceptional guest experiences across F&B areas. You will learn pricing and promotions, advise guests, and help maximise sales while maintaining brand standards.

The role offers training, learning opportunities, and access to discounts across The QHotels Collection, along with free parking and support with professional qualifications. Join a welcoming team in a 4* hotel setting.

Qualifications

• Strong customer service and guest-facing skills.
• Ability to manage multiple tasks and prioritise effectively.
• A positive, proactive approach to delivering exceptional service.

Responsibilities

• Work across Food & Beverage areas to ensure guest satisfaction.
• Keep up to date with pricing and promotions to advise guests and maximise sales.
• Support brand standards and deliver consistent service across the hotel.

Skills

Guest service

Communication

Time management

Organization

Professionalism

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering
• exceptional guest service
• Strong customer service
• skills
• Good time management and
• organisational skills
• Ability to work under
• pressure

Curious to find out more?

Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.