Bar Team Member

Oxford Belfry Hotel & Spa; Thame; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free parking

Discounts across The QHotels

Training & qualifications support

Employee Assistance Program

Refer a friend scheme

Various learning & development

Free health club membership

Job summary

Oxford Belfry Hotel & Spa is seeking a flexible team member to deliver exceptional guest experiences across Food & Beverage areas, ensuring brand standards are met and guest satisfaction is maximised.

This role offers perks such as free parking, discounts across The QHotels Collection, training support with course fees, staff development opportunities, and access to an Employee Assistance Program.

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to deliver exceptional guest service and maintain brand standards.
• Good time management and the ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

Passion for delivering exceptional guestservice
Strong customer service skills
Good timemanagement and organisational skills
Ability to work under pressure

Curious to find out more?

Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.