Breakfast Guest Experience Champion

Acco; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Bonus Scheme

Pension Scheme

Discount Card to be used in Accor

Complimentary stays in Accor Hotels

Training & Development

Additional holidays with service

Recommend a friend scheme

Employee Advisory Service

Job summary

Accor is seeking friendly hospitality professionals in Greater London to maintain exceptional guest service across hotel departments. You will respond to guest needs, communicate across teams, and deliver memorable experiences in a fast-paced environment.

We value an upbeat, proactive personality, strong problem-solving skills, and the ability to work flexible hours from Monday to Sunday. Salary is paid hourly with bonus opportunities and hotel staff benefits.

Qualifications

• Well organized.
• Guest service oriented.
• Problem solving abilities.
• Full flexible working between Monday to Sunday.

Responsibilities

• Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
• Deliver consistent and memorable service to all our guests.
• Connect and work together with your team to ensure every guest leaves with a wish to return.
• Keep tables and service areas clean and tidy as per procedure manual.
• Provide efficient, friendly and professional service to all guests, making all guests experience positive.
• Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.

Skills

Well organized

Guest service oriented

Problem solving abilities

Job description

Accor is seeking friendly hospitality professionals in Greater London to maintain exceptional guest service across hotel departments. You will respond to guest needs, communicate across teams, and deliver memorable experiences in a fast-paced environment.

We value an upbeat, proactive personality, strong problem-solving skills, and the ability to work flexible hours from Monday to Sunday. Salary is paid hourly with bonus opportunities and hotel staff benefits.