Breakfast Assistant

The Municipal M Gallery; Liverpool; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Accor Heartists benefits

RBH employee benefits

Free meals on duty

Job summary

The Municipal Hotel & Spa MGallery in Liverpool seeks a Breakfast Assistant to deliver engaging morning service and help guests start their day with a warm welcome.

You will greet guests, set up the breakfast buffet, assist with kitchen preparation, and work closely with kitchen and front-of-house teams to ensure a smooth breakfast experience. Join a historic landmark property with a strong Heartists ethos and a commitment to guest satisfaction.

Qualifications

• Friendly, approachable attitude with a passion for making service special for guests.
• Great attention to detail and excellent time management skills.
• Previous experience in food service or hospitality is a plus, but a positive attitude and eagerness to learn are important.
• A team-oriented mindset, ready to work closely with kitchen and front-of-house teams to deliver a smooth breakfast experience.
• Ability to handle changing guest volumes and work calmly under pressure.
• Flexibility and reliability, with the ability to handle early morning shifts and adapt to changing guest needs.
• High standards of cleanliness and hygiene to maintain a safe, welcoming environment for guests.

Responsibilities

• Greet guests with a warm smile at breakfast.
• Set up and maintain the breakfast buffet and dining area for a fresh, inviting presentation.
• Prepare and replenish breakfast items, keeping everything well-stocked and looking great.
• Serve tea, coffee, and breakfast orders with attentiveness to guest needs.
• Clear tables efficiently and reset them promptly for a tidy, welcoming space.
• Maintain cleanliness and hygiene across breakfast areas, from buffet to tables.
• Assist with kitchen prep and basic food handling tasks for a smooth breakfast service.
• Provide local knowledge and recommendations to help guests enjoy their day.

Skills

Customer service

Attention to detail

Hospitality experience

Teamwork

Early shifts

Adaptability

Hygiene standards

Job description

JOIN OUR FAMILY

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

THE EXCITING OPPORTUNITY

We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists® aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.

MGallery – Boutique hotels with one-of-a-kind designs (accor.com)

A DAY IN THE LIFE OF A BREAKFAST ASSISTANT THE MUNICIPAL HOTEL & SPA MGALLERY WHERE SERVICE MEANS GUEST ENGAGEMENT;

• Greet early risers with a warm smile, creating a positive start to their day from the moment they enter the dining area.
• Set up and maintain the breakfast buffet and dining area to ensure a fresh, inviting presentation and seamless guest experience.
• Prepare and replenish breakfast items, keeping everything well-stocked and looking great throughout service.
• Serve tea, coffee, and any additional breakfast orders, maintaining a high level of attentiveness to guest needs.
• Clear tables efficiently, resetting them promptly so every guest finds a tidy, welcoming space.
• Maintain cleanliness and hygiene standards in all breakfast areas, from the buffet to guest tables.
• Assist with kitchen prep and basic food handling tasks, ensuring the kitchen team has everything ready for a smooth breakfast service.
• Be available for guest questions, providing local knowledge and recommendations to help guests make the most of their day.

WHAT WE NEED FROM YOU

• A friendly, approachable attitude with a passion for making service special for guests.
• Great attention to detail and excellent time management skills.
• Previous experience in food service or hospitality is a plus, but a positive attitude and eagerness to learn are even more important.
• A team-oriented mindset, ready to work closely with the kitchen and front-of-house teams to deliver a smooth breakfast experience.
• Ability to handle changing guest volumes and working calmly and collaboratively under pressure.
• Flexibility and reliability, with the ability to handle early morning shifts and adapt to changing guest needs.
• High standards of cleanliness and hygiene to maintain a safe, welcoming environment for guests.

WHAT WE OFFER

When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...To learn more about our full benefits package, to watch our RBH employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please [e-mail].

Compensation

Competitive salary