Brand Sponsored Partner Flexible Hours, Customer Experience

John Lewis Partnership; England; On-site; GBP 13,000 - 17,000; Full time

Job summary

John Lewis Partnership in England is hiring a Brand Sponsored Partner to deliver exceptional customer service, maintain shop standards and support marketing activity. You will work with colleagues, the Brand and Team Manager to boost sales and enhance the customer experience across displays, stock and cleanliness.

The role offers 27 hours per week with varied shifts across seven days, including weekends, and flexible working where possible.

Qualifications

• Basic IT literacy skills.
• Strong communication skills.
• Experience of working in a customer facing role is welcomed but not essential; training provided.

Responsibilities

• Delivering excellent and market leading customer experiences.
• Identify customer needs and resolve queries or complaints.
• Promote interaction with John Lewis brand and Brand you support via personalised and social marketing.
• Be aware of best sellers and sales performance to help drive promotions and newness.
• Assist in creating and supporting marketing events to drive footfall and acquire new customers.
• Suggest ideas to maximise productivity and continuous improvements.

Skills

Basic IT literacy

Strong communication skills

Job description

John Lewis Partnership in England is hiring a Brand Sponsored Partner to deliver exceptional customer service, maintain shop standards and support marketing activity. You will work with colleagues, the Brand and Team Manager to boost sales and enhance the customer experience across displays, stock and cleanliness.

The role offers 27 hours per week with varied shifts across seven days, including weekends, and flexible working where possible.