Brand Representative - Silverburn, Hollister

Abercrombie & Fitch Co.; Glasgow; Presencial; GBP 20.000 - 25.000; Jornada completa

Descripción de la vacante

Abercrombie & Fitch Co. is seeking Brand Representatives in Glasgow, United Kingdom. In this role, you will provide excellent customer service, maintain a well-organized sales floor, and efficiently handle cash wrap operations, ensuring a positive experience for all customers. Candidates who enjoy connecting with customers and have a knack for creating a welcoming environment will thrive in this position. Join our team and contribute to an engaging retail experience.

Responsabilidades

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Accurately process purchases, returns, and exchanges at checkout.
• Assist with online orders and create a seamless omni-channel experience.

Descripción del empleo

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.