Brand Representative - Buchanan Galleries, Hollister

Abercrombie & Fitch Co.; Glasgow; Presencial; GBP 18.000 - 24.000; Tempo integral

Resumo da vaga

Abercrombie & Fitch Co. seeks Brand Representatives in Glasgow to enhance customer experiences in-store. Ideal candidates will provide attentive service, maintain an organized and inviting environment, and support sales and checkout processes. Responsibilities include engaging customers, managing store presentation, and ensuring smooth online order fulfillment. A strong emphasis on customer connection and store standards is essential for success in this role.

Responsabilidades

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Accurately process purchases, returns, and exchanges.
• Support omni-channel experience for Save the Sale orders.

Descrição da vaga

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.