Brand Representative - Manchester Arndale, Hollister

Abercrombie & Fitch Co.; Manchester; Presencial; GBP 20.000 - 25.000; Jornada completa

Descripción de la vacante

Abercrombie & Fitch Co. is seeking Brand Representatives in Manchester. The role focuses on engaging customers, providing excellent service, and maintaining a visually appealing store. Ideal candidates will have strong communication skills and a knack for creating welcoming environments, ensuring customer satisfaction through attentive operations on the sales floor. Experience in retail or customer service will be beneficial as you connect with customers and assist with their needs.

Formación

• Strong communication skills and a customer-focused mindset.
• Ability to anticipate customer needs and create positive experiences.
• Experience in retail or customer service is a plus.

Responsabilidades

• Provide attentive service to all customers.
• Maintain a clean and organized sales environment.
• Accurately process purchases and online orders.

Conocimientos

Customer engagement

Sales support

Attention to detail

Descripción del empleo

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.