Brand Representative - Braintree Village, Hollister

Abercrombie & Fitch Co.; Braintree; Presencial; GBP 20.000 - 25.000; Jornada completa

Descripción de la vacante

Abercrombie & Fitch Co. is seeking Brand Representatives for the Braintree store in the United Kingdom. This position involves providing warm customer service, maintaining a well-organized sales floor, and accurately processing transactions. Ideal candidates will enjoy connecting with customers and ensuring presentation standards are met. Responsibilities also include supporting online orders to enhance the customer experience. Join us for a fulfilling role in a dynamic retail environment.

Formación

• Enjoy connecting with customers.
• Ability to maintain a well-presented store environment.
• Strong communication skills.

Responsabilidades

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases and returns at the cash wrap.
• Create a seamless online order experience.

Descripción del empleo

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.