Brand Lead: Retail Experience & Team Leadership

Superdry; Sheffield; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive hourly rate

20 days holiday + birthday day off

Clothing allowance

Staff discount up to 50%

Flexible working patterns (4 day week)

Training and development

Pension contributions

Life assurance

Descrizione del lavoro

Superdry seeks a Brand Lead to act as a store-facing ambassador, delivering exceptional customer experiences and leading the team to achieve store targets. You will embody the brand, drive sales, and maintain the store look in line with Superdry standards.

Key responsibilities include developing product knowledge, managing daily operations, and supporting with loss prevention and health and safety. A hands-on, collaborative leader who thrives in a fast-paced retail environment will fit well.

Competenze

• Experience in retail/sales and operations in store.
• Ability to create memorable customer experiences.
• Passion for style and product.
• Experience leading and motivating a team.
• Exposure to people management activities.
• Able to build relationships and communicate effectively.
• Team player who collaborates to achieve results.
• Organized and uses time purposefully with ownership of tasks.
• Sees challenges as opportunities.
• Creative thinker seeking best solutions.

Mansioni

• Passionately use your local knowledge and sales expertise to deliver the ultimate brand experience.
• Become an expert in our style choices and bring these to life for our consumers.
• Confidently make important decisions about what’s best for our consumers, including taking on ownership for handling consumer issues in store.
• Be a brand ambassador by role modelling our behaviours, values, and style.
• Be a positive role model for others, building trust through collaboration and open and honest communication.
• Endlessly develop your product knowledge and understanding of the business.
• Take pride in store appearance and embrace the Superdry store look, ensuring your store looks amazing.
• Takes ownership for delivering the business objectives set by the Store Leader, coaching the team to deliver the retail standards and service expectations.
• Support with key compliance tasks including loss prevention and health and safety.
• Exceed expectations at every opportunity and drive this attitude in the wider team.
• Maintain a good commercial awareness of your store, understanding the KPI’s required and bring fresh ideas to the leadership team to drive performance against them.
• Get things done. We don’t want you to just tick the boxes, we want each day to be productive where you make a positive impact for your store and feel proud.

Conoscenze

Retail leadership

Customer focus

Brand knowledge

Team motivation

People management

Communication

Organized

Adaptability

Descrizione del lavoro

Superdry seeks a Brand Lead to act as a store-facing ambassador, delivering exceptional customer experiences and leading the team to achieve store targets. You will embody the brand, drive sales, and maintain the store look in line with Superdry standards.

Key responsibilities include developing product knowledge, managing daily operations, and supporting with loss prevention and health and safety. A hands-on, collaborative leader who thrives in a fast-paced retail environment will fit well.