Brand Lead: Flexible Hours & Retail Excellence

Superdry careers; Braintree; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Holiday entitlement

Birthday off

Clothing allowance

Staff discount

Flexible hours

Training & development

Pension contributions

Life assurance

Inclusive culture

Job summary

Superdry in the United Kingdom is seeking a Brand Lead who champions our brand in-store and guides the team to deliver outstanding customer experiences. You’ll own daily store performance, model our behaviours, and ensure the store looks amazing while hitting commercial objectives.

The role focuses on leading people, product knowledge, and brand culture, with flexible patterns for full-time work and a strong emphasis on training and development.

Qualifications

• Proven experience in retail leadership and driving service standards.
• Strong customer focus with ability to resolve issues on the shop floor.
• Ability to motivate and develop teams to hit targets.

Responsibilities

• Lead and motivate the associate team to achieve store targets.
• Deliver an exceptional brand experience through product knowledge.
• Make decisions that balance brand standards with customer needs.
• Coach staff to deliver retail standards and service expectations.
• Support with loss prevention and health and safety tasks.

Skills

Retail leadership

Customer service

Sales expertise

Job description

Superdry in the United Kingdom is seeking a Brand Lead who champions our brand in-store and guides the team to deliver outstanding customer experiences. You’ll own daily store performance, model our behaviours, and ensure the store looks amazing while hitting commercial objectives.

The role focuses on leading people, product knowledge, and brand culture, with flexible patterns for full-time work and a strong emphasis on training and development.