Brand Home Guide: World‑Class Visitor Experience

Diageo; Carbost; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Shared accommodation

Annual bonus

Product allowance

34 days of holiday

Private pension scheme

Share purchase plan

Job summary

Talisker Visitor Centre in Carbost, Isle of Skye, part of Diageo, seeks a Brand Home Guide to welcome visitors and deliver outstanding experiences. You’ll guide tours, support ticket sales, upsell products and assist with retail duties, while promoting the brand across the full visitor journey.

The role is permanent and full-time, requires weekend and evening work, and offers shared accommodation, an annual bonus, product allowance, generous holiday and a pension scheme as part of a

Qualifications

• Deliver high standards of customer service and memorable visitor experiences.
• Guide tours around the distillery representing the brand and Diageo.
• Assist with ticket sales and upsell products in the retail area.
• Help plan and run special events throughout the year.

Responsibilities

• Guide tours for the public and be a brand ambassador at Talisker Visitor Centre.
• Assist with ticket sales and promote the brand during the full visitor experience.
• Undertake shop duties and merchandising alongside other product ranges.

Job description

Talisker Visitor Centre in Carbost, Isle of Skye, part of Diageo, seeks a Brand Home Guide to welcome visitors and deliver outstanding experiences. You’ll guide tours, support ticket sales, upsell products and assist with retail duties, while promoting the brand across the full visitor journey.

The role is permanent and full-time, requires weekend and evening work, and offers shared accommodation, an annual bonus, product allowance, generous holiday and a pension scheme as part of a