Brand Experience Specialist (Flexible Schedule)

Abercrombie & Fitch Spain, SL; Braintree; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CELEBR@

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, helping them find what they need and maintaining an inviting environment.

You will ensure a welcoming experience and support customers across categories with styling guidance. The role involves maintaining presentation standards, replenishing stock, processing purchases, returns, and handling omni-channel orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, helping them find what they need and maintaining an inviting environment.

You will ensure a welcoming experience and support customers across categories with styling guidance. The role involves maintaining presentation standards, replenishing stock, processing purchases, returns, and handling omni-channel orders.