Prestige Brand Experience Specialist

Sytner Group; Luton; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement – 33 days

Industry-leading Maternity, Paternity,

Career Development

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Voluntary/community work day

Job summary

Sytner BMW & MINI Luton is seeking a Brand Expert to be the first point of contact for customers, initiating conversations and building rapport to excite them about the BMW & MINI brand, accessories and ownership.

In this full-time role, you will promote the benefits and unique selling points of the brands, deliver exceptional customer care and work with a motivated team to achieve the highest levels of service. Weekend work is common to service customers at peak times.

Qualifications

• Experience in retail and delivering exceptional customer care.
• Desire to expand knowledge and inspire others.
• Willing to develop expert knowledge of BMW & MINI.

Responsibilities

• Be the first point of contact for customers, initiating conversations and building rapport to excite them about the BMW & MINI brand, accessories and ownership.
• Promote the benefits and unique selling points of BMW & MINI to customers.
• Provide outstanding customer service and support to ensure high levels of satisfaction.
• Occasionally work weekends to meet customer demand.

Job description

Sytner BMW & MINI Luton is seeking a Brand Expert to be the first point of contact for customers, initiating conversations and building rapport to excite them about the BMW & MINI brand, accessories and ownership.

In this full-time role, you will promote the benefits and unique selling points of the brands, deliver exceptional customer care and work with a motivated team to achieve the highest levels of service. Weekend work is common to service customers at peak times.