Brand Experience Ambassador | Flexible Schedule

Abercrombie & Fitch Spain, SL; Greater London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who’ll CelebrA

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to bring our store experience to life by engaging customers with care, assisting them in finding what they need, and maintaining a welcoming environment.

You will help with product replenishment, keep the sales floor visually appealing, and process purchases and returns efficiently. The role involves balancing customer engagement with operational tasks, requiring reliability, strong organizational skills, and attention to detail.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Adaptability to dynamic environment

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to bring our store experience to life by engaging customers with care, assisting them in finding what they need, and maintaining a welcoming environment.

You will help with product replenishment, keep the sales floor visually appealing, and process purchases and returns efficiently. The role involves balancing customer engagement with operational tasks, requiring reliability, strong organizational skills, and attention to detail.