Brand-Driven Visual Merchandiser & Floor Leader

Levi Strauss & Co.; Greater Manchester; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Paid time off

Wellbeing resources

Career growth

Uniform support

Job summary

Levi Strauss & Co. is seeking a hands-on Keyholder at our Trafford Centre store in Manchester. You will lead the team on shift, ensure smooth store operations, and uphold Levi’s brand standards with a focus on exceptional customer experiences.

You will coach Stylists, manage stock and merchandising, and help drive KPIs while maintaining a positive, inclusive team environment. Flexible scheduling including evenings and weekends is required.

Qualifications

• Retail experience with responsibility for sales targets and KPIs.
• Confident leading and supporting a team on the shop floor.
• Strong customer service skills with a proactive, solution-focused mindset.
• Ability to take ownership, make decisions, and stay calm in a fast-paced environment.
• Collaborative approach and willingness to support store management where needed.
• Flexible to work evenings, weekends, and bank holidays.

Responsibilities

• Lead by example and deliver exceptional customer service.
• Support, motivate and guide Stylists to achieve KPIs.
• Oversee store operations during trading hours including opening/closing procedures.
• Assist with deliveries, stock organisation, and stockroom standards.
• Maintain high visual merchandising and brand presentation standards.
• Coach team on product knowledge, styling and customer experience.
• Foster a positive, inclusive, high-performing team environment.
• Support the Store Management with daily tasks and floor leadership.

Skills

Customer service

Team leadership

Store operations

Visual merchandising

Brand values

Job description

Levi Strauss & Co. is seeking a hands-on Keyholder at our Trafford Centre store in Manchester. You will lead the team on shift, ensure smooth store operations, and uphold Levi’s brand standards with a focus on exceptional customer experiences.

You will coach Stylists, manage stock and merchandising, and help drive KPIs while maintaining a positive, inclusive team environment. Flexible scheduling including evenings and weekends is required.