Brand & Communications Lead – Hospice Impact

Tynedale Hospice at Home; North East; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Tynedale Hospice at Home is seeking a Marketing & Communications Manager in Hexham, with hybrid working options. This is a hands-on, strategic role aimed at growing brand reach and donor engagement to support the hospice’s 10-year strategy.

You will lead storytelling, campaigns and channels, shaping how we tell our story, drive awareness, and recruit supporters across digital, print and community touchpoints. Strong marketing experience in charity/fundraising is ideal.

Qualifications

• 3+ years' experience in marketing/communications, ideally with charity or fundraising experience.
• Strong copywriting, content production and campaign management skills.
• Practical experience with CMS, email platforms, social media and analytics tools.
• Creative, organised and data focused with the ability to prioritise and deliver to deadlines.
• Excellent interpersonal skills and a collaborative approach.

Responsibilities

• Playing a key role in our brand development work, helping translate our new 10-year strategy into a clear, compelling identity across everything we do.
• Developing and owning an integrated marketing & communications plan to support organisational goals across fundraising and Hospice services.
• Planning and delivering multi channel campaigns (digital, email, PR, print, events) that drive awareness, acquisition and retention.
• Creating and commissioning written, visual and video content that communicates impact and donor journeys.
• Managing website content, social channels, email marketing and paid digital activity; monitoring performance and optimising campaigns.
• Collaborating with Fundraising to design supporter communications, stewardship materials and campaign briefs.
• Managing external suppliers, volunteers and budgets; ensuring brand consistency and compliance.

Job description

Tynedale Hospice at Home is seeking a Marketing & Communications Manager in Hexham, with hybrid working options. This is a hands-on, strategic role aimed at growing brand reach and donor engagement to support the hospice’s 10-year strategy.

You will lead storytelling, campaigns and channels, shaping how we tell our story, drive awareness, and recruit supporters across digital, print and community touchpoints. Strong marketing experience in charity/fundraising is ideal.