Brand Ambassador: Retail Sales & Customer Experience

The Works; South Hallsands; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Colleague Discount

MyWorks

Family Friendly Leave

Holiday

Can-Do Academy

Stream

Share Scheme

Retail Trust support

Healthcare Cash Plan

Long service awards

Pension

Life assurance

Cycle to Work

Charity giving

Job summary

The Works is seeking a Retail Sales Assistant to join our team in the UK. You’ll be the face of the brand on the shop floor, delivering exceptional customer service and helping customers find products they’ll love. You’ll also keep the store well-stocked, assist with deliveries and handle transactions with care.

As a Brand Ambassador, you’ll engage customers, support colleagues and contribute to a welcoming, inclusive store environment. This active role may involve varied shifts and store areas.

Qualifications

• Customer service skills with a friendly, helpful attitude.
• Experience working in a retail environment is a plus.
• Good communication and teamwork abilities.

Responsibilities

• Proactively approach customers, start friendly conversations and recommend products.
• Deliver a warm, knowledgeable, and consistently great customer experience.
• Keep store standards high: merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support deliveries and stockroom activities; assist with product availability.
• Follow health & safety and loss-prevention procedures; work with the team to hit targets.

Skills

Customer service

Retail experience

Communication

Teamwork

Flexible shifts

Job description

The Works is seeking a Retail Sales Assistant to join our team in the UK. You’ll be the face of the brand on the shop floor, delivering exceptional customer service and helping customers find products they’ll love. You’ll also keep the store well-stocked, assist with deliveries and handle transactions with care.

As a Brand Ambassador, you’ll engage customers, support colleagues and contribute to a welcoming, inclusive store environment. This active role may involve varied shifts and store areas.