Brand Ambassador & Keyholder — Inspire Customers Daily

The Works Stores Ltd; North East; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Colleague Discount 25%

Double Discount days

MyWorks member access

Family Friendly Leave

Holiday 28 days (+33 for Deputy/Store/

Can-Do Academy training

Stream wage access

Share Scheme

Employee Support via Retail Trust

Healthcare Cash Plan

Long service awards

Pension

Cycle to Work

Job summary

The Works Stores Ltd is hiring a Retail Sales Assistant to be the face of the brand on the shop floor. You’ll deliver exceptional customer service, engage with customers, and make thoughtful recommendations from our product ranges.

You’ll help keep the store stocked, tidy, and welcoming while handling transactions with care and supporting deliveries and stock management. As a Brand Ambassador, you’ll embody The Works values, work with your team to hit store targets, and provide a positive

Responsibilities

• Proactively approach and engage with customers, start friendly conversations, and make helpful recommendations.
• Deliver a friendly, knowledgeable and consistently amazing customer experience.
• Stay informed about our products, promotions and services so you can help customers make informed choices.
• Maintain excellent store standards, including merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support with deliveries, stockroom organisation and product availability.
• Follow all health and safety and loss prevention procedures.
• Work collaboratively with your team to meet store targets and KPIs.
• Be a brilliant brand ambassador - positive, professional and passionate about what we do.

Job description

The Works Stores Ltd is hiring a Retail Sales Assistant to be the face of the brand on the shop floor. You’ll deliver exceptional customer service, engage with customers, and make thoughtful recommendations from our product ranges.

You’ll help keep the store stocked, tidy, and welcoming while handling transactions with care and supporting deliveries and stock management. As a Brand Ambassador, you’ll embody The Works values, work with your team to hit store targets, and provide a positive