Brand Ambassador & Keyholder - Retail Sales Pro

The Works Stores Ltd; Guildford; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

25% Colleague Discount

MyWorks access to online discounts

Family Friendly Leave

Holiday – 28 days (33 for Deputy/Store

Can-Do Academy

Stream wage access

Share Scheme

Healthcare Cash Plan

24/7 support for you and your family

And loads more

Job summary

The Works Stores Ltd is seeking a Retail Sales Assistant - Keyholder to join our team in the UK. You’ll be the face of our brand on the shop floor, delivering outstanding service and helping customers discover products and gifts.

You’ll open, close and support store operations as a Keyholder where applicable, with a focus on creating a welcoming, well-stocked environment and delivering a consistently excellent customer experience.

Responsibilities

• Proactively approach and engage with customers, start friendly conversations to understand what they’re looking for, and make helpful recommendations from our product range.
• Deliver a friendly, knowledgeable and consistently amazing customer experience.
• Stay informed about our products, promotions and services so you can help customers make informed choices.
• Maintain excellent store standards, including merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support with deliveries, stockroom organisation and product availability.
• Follow all operational procedures, including health and safety and loss prevention.
• Work collaboratively with your team to meet store targets and KPIs.
• Be a brilliant brand ambassador - positive, professional and passionate about what we do.
• This is an active role that involves working across different areas of the store, using stairs, handling deliveries and moving stock.
• As a Keyholder, if applicable, you’ll open and close the store securely and support with cash handling and store security.

Job description

The Works Stores Ltd is seeking a Retail Sales Assistant - Keyholder to join our team in the UK. You’ll be the face of our brand on the shop floor, delivering outstanding service and helping customers discover products and gifts.

You’ll open, close and support store operations as a Keyholder where applicable, with a focus on creating a welcoming, well-stocked environment and delivering a consistently excellent customer experience.