Seasonal Sales Assistant - Brand Ambassador

FRED PERRY; Cannock; On-site; GBP 18,000 - 24,000; Full time

Job summary

Fred Perry is seeking a friendly Sales Assistant to join our Cannock store team in the United Kingdom. You will be the first point of contact for customers, delivering brand-led service in a fast-paced retail environment, and assisting with merchandising, stock replenishment, and store standards.

You’ll use product knowledge to help shoppers, handle enquiries with warmth, and contribute to a welcoming, team-oriented store that reflects the Fred Perry community.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational ability in a fast-paced retail setting.
• Positive and enthusiastic attitude toward the brand.
• Willingness to learn, adapt and work within a collaborative team.
• Availability to work weekdays and weekends.

Responsibilities

• Welcome all customers promptly and courteously upon entering the store.
• Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
• Support managers, designers, and buyers by providing relevant customer feedback.
• Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
• Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
• Utilise your product knowledge to discover and address the needs of each customer.
• Understand the returns policy and use it as a tool to strengthen customer relationships.
• Foster a cheerful, cooperative, and positive team atmosphere.
• Deliver friendly and professional communication, both in person and on the telephone.
• Engage in ongoing learning about the company, products, and retail trends.

Skills

Communication

Organisation

Positive attitude

Willingness to learn

Team player

Job description

Fred Perry is seeking a friendly Sales Assistant to join our Cannock store team in the United Kingdom. You will be the first point of contact for customers, delivering brand-led service in a fast-paced retail environment, and assisting with merchandising, stock replenishment, and store standards.

You’ll use product knowledge to help shoppers, handle enquiries with warmth, and contribute to a welcoming, team-oriented store that reflects the Fred Perry community.