Part-Time Brand Ambassador & Retail Specialist

FRED PERRY LTD; Wolverhampton; On-site; GBP 18,000 - 24,000; Part time

Job summary

Fred Perry Ltd. is seeking a Sales Assistant for our Wolverhampton store to be at the heart of the customer experience and retail excellence. You will help create an inviting store environment and act as a key ambassador of the Fred Perry brand.

Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team. You will represent the brand values, deliver friendly service, and engage with customers both in person and on the

Qualifications

• Excellent communication and interpersonal skills.
• Ability to stay organized and manage tasks in a fast-paced retail setting.
• Positive, enthusiastic attitude toward the Fred Perry brand and its community.
• Willingness to learn, adapt, and work within a collaborative team.

Responsibilities

• Welcome all customers promptly and courteously upon entering the store.
• Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service.
• Support managers, designers, and buyers by providing relevant customer feedback.
• Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
• Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
• Utilise your product knowledge to discover and address the needs of each customer.
• Understand the returns policy and use it as a tool to strengthen customer relationships.
• Foster a cheerful, cooperative, and positive team atmosphere.
• Deliver friendly and professional communication, both in person and on the telephone.
• Engage in ongoing learning about the company, products, and retail trends.

Skills

Communication skills

Organization

Positive attitude

Teamwork

Weekend availability

Job description

Fred Perry Ltd. is seeking a Sales Assistant for our Wolverhampton store to be at the heart of the customer experience and retail excellence. You will help create an inviting store environment and act as a key ambassador of the Fred Perry brand.

Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team. You will represent the brand values, deliver friendly service, and engage with customers both in person and on the