Brand Ambassador: Customer Experience & Styling

Abercrombie & Fitch Spain, SL; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affill i

Training and Development

A Global Team of People Who'll Celebr

Brand culture and inclusive workplace

Job summary

Abercrombie & Fitch Co. in the UK seeks a customer-focused associate to deliver warm, personalised service and styling guidance on the sales floor. You’ll help maintain presentation standards and support omni-channel orders, including in-store pick-ups and ship-from-store tasks.

This role emphasizes reliability, strong organization, and the ability to balance customer engagement with operational tasks in a dynamic retail environment.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming service and styling guidance.
• Support product replenishment and maintain a clean, organized environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support online orders and omni-channel Save the Sale tasks including in-store pickup and ship-from-store.

Skills

Customer service

Communication

Organizational skills

Attendance reliability

Job description

Abercrombie & Fitch Co. in the UK seeks a customer-focused associate to deliver warm, personalised service and styling guidance on the sales floor. You’ll help maintain presentation standards and support omni-channel orders, including in-store pick-ups and ship-from-store tasks.

This role emphasizes reliability, strong organization, and the ability to balance customer engagement with operational tasks in a dynamic retail environment.