Branch Support Administrator

HAYLEY DEXIS; Conwy; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated Branch Support Administrator to enhance their Llandudno branch operations. This role is pivotal in ensuring customer satisfaction through effective order management and support at the Trade Counter. You'll engage with customers directly, manage deliveries, and assist with inventory control, all while receiving in-house training to develop your skills further. With a fun and inclusive working environment and excellent career prospects, this position offers a fantastic opportunity to join a leading distributor in the engineering sector. If you're eager to learn and grow, this role is perfect for you.

Benefits

23 days annual leave plus 8 bank holidays

Company pension

Free Death in Service cover (x2 salary)

Healthcare scheme

In-house training

Fun and inclusive working environment

Wellness initiatives including Bike2Work

Uniform and PPE provided

Qualifications

• Proficiency in basic computer applications, including Microsoft Office.
• Effective communication skills with a polite and professional telephone manner.

Responsibilities

• Preparing orders and managing deliveries for customers.
• Handling incoming queries via email, phone, and face-to-face interactions.
• Supporting the Trade Counter operations.

Skills

Microsoft Office

Effective communication skills

Sales experience

Good manual handling skills

Driving license

Job description

1 month ago Be among the first 25 applicants

HAYLEY DEXIS are looking for a Branch Support Administrator to join our well-established and expanding team based at our BML Llandudno branch.

About the role: As our Branch Support Administrator, you will play an integral role in assisting our Llandudno branch. Your responsibilities will include building rapport with customers on our Trade Counter, ensuring that orders are completed and dispatched promptly. This role offers comprehensive insight into branch operations.

Working hours: Monday to Friday, 40 hours per week

What we offer you:

• Highly competitive salary
• 23 days annual leave plus 8 bank holidays
• Company pension
• Free Death in Service cover (x2 salary)
• Invitation to a healthcare scheme
• In-house training with excellent career prospects
• Fun and inclusive working environment
• Wellness initiatives including Bike2Work and healthcare scheme
• Uniform and PPE provided if required

Key responsibilities:

• Preparing orders and managing deliveries for customers
• Handling incoming queries via email, phone, and face-to-face interactions
• Supporting the Trade Counter operations
• Collecting and delivering goods on an ad-hoc basis, such as during driver holidays
• Assisting with inventory control and stock level checks

Skills required:

• Proficiency in basic computer applications, including Microsoft Office
• Effective communication skills with a polite and professional telephone manner
• Sales experience with an engineering background is desirable but not essential, as full training will be provided
• Good manual handling skills
• Driving license required; FLT license is a plus but not necessary
• Willingness to learn about new systems, requirements, and procedures

HAYLEY DEXIS is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, employing over 1,200 people who are vital to our industry-leading customer service.

For more information about HAYLEY DEXIS, please visit our website.

Click ‘apply’ now to join us as a Branch Support Administrator!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Industrial Machinery Manufacturing