Branch Supervisor Stratford

Eyre & Elliston Ltd; Stratford-upon-Avon; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly and annual bonus scheme

Company events

Monday to Friday working pattern, with

Job summary

Eyre & Elliston Ltd in Stratford-upon-Avon is seeking a Branch Supervisor to help run the branch alongside the Branch Manager. You will handle quotations, orders and customer enquiries, while developing strong relationships with customers and driving sales and profitability.

The role suits someone with experience in electrical wholesale or trade sales, who is confident with customers, capable of leading in the Manager’s absence, and able to manage stock and supplier communication in a fast-paced

Qualifications

• Experience within electrical wholesale, trade supply, merchanting or a similar branch-based sales environment.
• Good commercial awareness and a proactive approach to sales.
• Strong customer service and communication skills.
• Confident telephone manner.
• Good attention to detail when processing orders, quotations and stock information.
• Ability to work well as part of a team.
• Organised, reliable and able to work effectively in a busy branch environment.
• Product knowledge within the electrical wholesale industry would be advantageous.

Responsibilities

• Support the Branch Manager in the effective day-to-day running of the branch.
• Oversee branch operations in the Branch Manager’s absence.
• Process quotations, sales orders and customer enquiries accurately and efficiently.
• Work closely with new and existing customers to develop strong working relationships.
• Help grow branch sales and profitability through account development and proactive sales activity.
• Contact regular spending accounts, follow up dormant accounts and identify new business opportunities.
• Assist customers on the trade counter and over the telephone.
• Support the branch in achieving sales targets and service standards.
• Help manage stock levels, stock ordering and general stock control.
• Liaise with suppliers where required to support customer requirementsAssist with general branch administration and daily operational tasks.

Skills

Commercial awareness

Customer service

Sales driven

Team player

Organised

Attention to detail

Telephone manner

Communication skills

Job description

Eyre & Elliston is looking to recruit a Branch Supervisor for our Stratford branch.

This is an excellent opportunity for a commercially focused and customer-driven individual to take on a key role within a busy electrical wholesale branch. The successful candidate will support the Branch Manager with the day-to-day running of the branch, including customer account management, sales, stock control, supplier communication and general branch administration.

The role would suit someone with experience in electrical wholesale, trade counter sales, branch operations or a similar trade supply environment, who is confident working with customers and supporting a team in a fast-paced setting.

Key Responsibilities

• Support the Branch Manager in the effective day-to-day running of the branch
• Oversee branch operations in the Branch Manager’s absence
• Process quotations, sales orders and customer enquiries accurately and efficiently
• Work closely with new and existing customers to develop strong working relationships
• Help grow branch sales and profitability through account development and proactive sales activity
• Contact regular spending accounts, follow up dormant accounts and identify new business opportunities
• Assist customers on the trade counter and over the telephone
• Support the branch in achieving sales targets and service standards
• Help manage stock levels, stock ordering and general stock control
• Liaise with suppliers where required to support customer requirementsAssist with general branch administration and daily operational tasks

Experience and Skills

• Experience within electrical wholesale, trade supply, merchanting or a similar branch-based sales environment
• Good commercial awareness and a proactive approach to sales
• Strong customer service and communication skills
• Confident telephone manner
• Good attention to detail when processing orders, quotations and stock information
• Ability to work well as part of a team
• Organised, reliable and able to work effectively in a busy branch environment
• Product knowledge within the electrical wholesale industry would be advantageous

Package

• Quarterly and annual bonus scheme
• Company events
• Monday to Friday working pattern, with no regular weekend hours required

Closing date for applicants Friday 16th of October.

Candidates for interview will be notified week commencing 19th October.

Equal Opportunities Statement

Eyre & Elliston is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to providing a fair and inclusive recruitment process.

Right to Work

Applicants must have the right to work in the UK. Right-to-work checks will be carried out before employment begins in line with UK Government requirements.

Reasonable Adjustments

If you require any reasonable adjustments during the recruitment process, please let us know when applying.