Branch Supervisor

Bassetts; Dungannon; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Branch Supervisor to oversee operations at their Dungannon location. In this full-time role, you'll support the Branch Manager and lead a motivated team to achieve branch objectives while fostering strong relationships with customers and suppliers. This position offers a competitive salary, bonuses, and an excellent benefits package, including a generous pension scheme and access to healthcare. If you're a dependable team player with a passion for customer service and a drive to succeed, this opportunity is perfect for you to build a rewarding career.

Benefits

Annual leave increasing with service

Generous pension scheme (matched up to 9%)

Potential to earn bonuses

Enhanced maternity/adoption leave

Online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Proven experience in supervising a team in a sales and customer service environment.
• Dependable team player with a strong work ethic.

Responsibilities

• Support the Branch Manager in daily operations and procedures.
• Supervise and motivate the team to achieve branch goals.
• Develop and maintain strong relationships with suppliers and customers.

Skills

Team supervision

Sales experience

Customer service

Problem-solving

Relationship building

Education

Industry experience

Job description

Salary:
Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor - Dungannon - Bassetts

So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap - including:

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity / adoption leave
• Access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Dungannon, you'll be responsible for:

• Supporting the Branch Manager in running the branch's day-to-day activities, including all operating processes and procedures.
• Taking charge when the Branch Manager is unavailable.
• Supervising and motivating the team to achieve branch goals.
• Developing and maintaining strong relationships with suppliers and customers.
• Taking responsibility for resolving issues with orders and customer deliveries.
• Helping to develop the customer base, improve retention, satisfaction, product mix and range.
• Identifying and recommending plans to improve profit.

This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm, Friday 07.30am - 4.00pm and alternate Saturday mornings from 09.00am - 12.00pm.

And here's what we'd like you to have:

• Industry or merchant experience is advantageous
• Proven experience in supervising a team in a sales and customer service environment
• Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
• Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!

#ACHS150

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