Branch Supervisor

Wolseley UK; Dungannon; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Branch Supervisor to join their team in Dungannon. This full-time role offers an exciting opportunity to lead a team, ensuring smooth operations and exceptional customer service. You'll be at the forefront of developing relationships with customers and suppliers, driving branch success through effective team management and operational excellence. With a competitive salary, bonus potential, and a range of excellent benefits, this position is perfect for someone eager to grow their career in a supportive environment. If you're ready to take on a pivotal role in a thriving branch, we encourage you to apply!

Benefits

Annual Leave

Generous Pension Scheme

Bonuses

Enhanced Maternity/Adoption Leave

Healthcare Access

Cycle to Work Scheme

Discounts on High Street

Qualifications

• Proven experience in supervising a team in a sales and customer service environment.
• Dependable team player with a strong work ethic.

Responsibilities

• Support the Branch Manager in day-to-day activities and operations.
• Supervise and motivate the team to achieve branch goals.
• Develop relationships with suppliers and customers.

Skills

Team Leadership

Customer Service

Sales Experience

Problem Solving

Relationship Building

Education

Industry or Merchant Experience

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor - Dungannon - Bassetts

So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Dungannon, you’ll be responsible for:

1. Supporting the Branch Manager in running the branch’s day-to-day activities, including all operating processes and procedures.
2. Taking charge when the Branch Manager is unavailable.
3. Supervising and motivating the team to achieve branch goals.
4. Developing and maintaining strong relationships with suppliers and customers.
5. Taking responsibility for resolving issues with orders and customer deliveries.
6. Helping to develop the customer base, improve retention, satisfaction, product mix and range.
7. Identifying and recommending plans to improve profit.

This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm, Friday 07.30am - 4.00pm and alternate Saturday mornings from 09.00am - 12.00pm.

And here’s what we’d like you to have:

1. Industry or merchant experience is advantageous.
2. Proven experience in supervising a team in a sales and customer service environment.
3. Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
4. Eagerness to learn, with a positive and enthusiastic attitude.

We look forward to receiving your application!