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Branch Supervisor

JR United Kingdom

Magherafelt

On-site

GBP 25,000 - 40,000

Full time

Today
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Job summary

An established industry player is seeking a dedicated Branch Supervisor to join their dynamic team in Dungannon. In this full-time role, you will support the Branch Manager in daily operations, supervise a motivated team, and enhance customer relationships. With a strong focus on teamwork and customer service, you will play a crucial role in achieving branch goals and improving customer satisfaction. This position offers a competitive salary, bonuses, and a range of excellent benefits, including healthcare access and a generous pension scheme. If you are eager to learn and ready to make an impact, this opportunity is perfect for you.

Benefits

Annual Leave
Generous Pension Scheme
Healthcare Access
Cycle to Work Scheme
Discounts on Online and High Street
Enhanced Maternity/Adoption Leave

Qualifications

  • Proven experience in supervising a team in a sales and customer service environment.
  • Dependable team player with a strong work ethic.

Responsibilities

  • Support the Branch Manager in day-to-day activities and processes.
  • Supervise and motivate the team to achieve branch goals.
  • Develop relationships with suppliers and customers.

Skills

Team Supervision
Customer Service
Sales Experience
Problem Solving

Job description

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Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor - Dungannon - Bassetts

So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Dungannon, you’ll be responsible for:

Supporting the Branch Manager in running the branch’s day-to-day activities, including all operating processes and procedures.

Take charge when the Branch Manager is unavailable.

Supervise and motivate the team to achieve branch goals.

Develop and maintain strong relationships with suppliers and customers.

Take responsibility for resolving issues with orders and customer deliveries.

Help to develop the customer base, improve retention, satisfaction, product mix and range.

Identify and recommend plans to improve profit.

This is a full-time, permanent, role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm, Friday 07.30am - 4.00pm and alternate Saturday mornings from 09.00am - 12.00pm.

And here’s what we’d like you to have:

Industry or merchant experience is advantageous

Proven experience in supervising a team in a sales and customer service environment

Dependable team player, prepared to support in all areas of the branch with a strong work ethic.

Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!

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