Branch Operations Manager

Air Liquide; Leicester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Air Liquide, including Energas in the UK, seeks an experienced Branch Operations Manager for its Leicester site. You will direct branch activities, lead a high-performing team, and drive safety, efficiency, and customer satisfaction.

Responsibilities include managing deliveries, stock, and compliance with health and safety regulations while working with Sales to hit targets. A full, clean driving licence and forklift experience are desirable as part of the role.

Qualifications

• Demonstrated experience in leading and coaching others in a management or supervisory position.
• Strong experience in distribution planning and order scheduling.
• Knowledge of the HASAW Act health and safety requirements.
• Knowledge of engineering and welding processes is advantageous but not essential; full training will be given.
• Knowledge of ISO9002 is desirable but not essential; training will be given.
• Experience in fast-paced environments with high customer satisfaction.
• A full, clean driving licence.
• Forklift licence is desirable but not essential.
• Knowledge of administrative procedures and systems.
• Good telephone manner.

Responsibilities

• Direct and coordinate branch activities related to sale and distribution of gas & hardgoods.
• Ensure adherence to Safety, Health and Environment policies and road transport legislation.
• Deliver exceptional customer experience and drive customer satisfaction.
• Review financial statements, sales and activity reports to identify efficiencies and improvements.
• Manage team, schedules, and assign duties.
• Monitor stock and warehouse controls, including purchasing and stock counts.
• Oversee cash handling and ensure daily balances.

Skills

Leadership

Communication

Team motivation

Distribution planning

Order scheduling

HASAW knowledge

Driving licence

Forklift licence

Admin systems

Telephone manner

Job description

Delivering Gas Solutions To The British Industry.

Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs.

For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer's expectations every day.

We pride ourselves on offering a responsive, high quality and local service.

How will you CONTRIBUTE and GROW?

Air Liquide is seeking an experienced Branch Operations Manager for our site in Leicester. The Branch Operations Manager directs, plans, and coordinates all daily operational and sales activities for the branch. This role is responsible for driving branch profitability, maintaining stringent safety standards, delivering exceptional customer service, and leading a high-performing team.

• Direct and coordinate activities of the branch concerned with the sale & distribution of gas & hardgoods including both stores & yard activities
• To abide by the current Safety, Health and Environment policy giving priority to the safety of employees, customers, visitors & contractors at all times.
• Deliver exceptional customer experience, with a passion and enthusiasm for driving to improve customer satisfaction wherever possible.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine opportunities for efficiencies and program improvement.
• Management of team, preparing work schedules & assigning specific duties.
• Responsible for ensuring compliance to processes & legal obligations including road transport legislation.
• Management & responsibility for delivery vehicles including road safety & load security.
• Responsible for the recording of KPI's & branch related metrics.
• Drive employee engagement. Lead and develop team to create a "One Team" atmosphere.
• Work alongside the Sales team to help to achieve the Company's sales and profit targets.
• Working with the Plant Manager where appropriate.
• Satisfactory operation of the Company's purchasing and stock control system.
• Be instrumental in accurate and timely stock counts.
• Monitor the safekeeping of cash on the premises, with regards to cash sales ensure that the cash book balances at all times.

#LI-KM1

Are you a MATCH?

The ideal person for this role will be an experienced Leader with proven experience in a distribution environment. You will need excellent communication skills with an ability to lead and motivate others.

We also look for:

• Demonstrated experience in leading and coaching others in a management or supervisory position.
• Strong experience in distribution planning and order scheduling.
• A working knowledge of the health and safety requirements of the HASAW Act.
• Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given.
• Knowledge of ISO9002 is desirable but not essential as training will be given.
• Demonstrated ability of working within a fast paced environment, maintaining high levels of customer satisfaction.
• A full, clean driving licence.
• Forklift licence is desirable but not essential.
• Knowledge of administrative procedures and systems.
• Good telephone manner.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.