Branch Operations Lead – Customer Service & Sales

Eurocell Group Ltd

Doncaster

Hybrid

GBP 29,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Healthcare plan

Life Assurance 3x salary

Staff discount

Company pension

Share Save Scheme

25 days holiday + statutory holidays

Job summary

Eurocell Group Ltd. is seeking a Branch Supervisor in Doncaster to lead daily branch operations, drive sales targets and deliver exceptional customer service. You will work closely with the Branch Manager, supervise staff and ensure safety and compliance across all activities.

The role requires a hands-on, proactive approach, a driving licence, and experience with SAP and MS Office. The position offers a competitive salary, annual bonus potential, and comprehensive benefits.

Qualifications

Experience delivering excellent customer service in a fast-paced environment.
Hands-on, lead-by-example approach to day-to-day branch operations.
Good organisational skills and ability to prioritise.
Confident IT user with SAP and MS Office, driving licence essential.

Responsibilities

Lead day-to-day branch operations in coordination with Branch Manager.
Provide exceptional customer service and support to customers.
Aim to achieve branch sales targets and maintain high standards.
Develop and maintain positive relationships with customers to grow market share.
Assist with branch operations and team training as required.
Ensure health and safety compliance and follow company policies.
Conduct stock takes and maintain records for branch vehicles.