Branch Operations Lead - Builder's Merchant

STARK Building Materials UK; Grimsby; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension plan

Life assurance

WorkPerks discounts

Digital GP app

Cycle to Work

Benenden Healthcare

Employee discounts

Refer a Friend

Wellbeing Centre

Rewards program

Job summary

Jewson Partnership Solutions (JPS), part of STARK Building Materials UK, is seeking an Assistant Branch Manager who is passionate about great service and team leadership. You will support the Branch Manager, supervise colleagues, and help deliver outstanding customer experiences for local customers and suppliers.

Hours are Monday to Friday, 7:30am to 5:00pm, with a benefits package including pension, life assurance, staff discounts and health and wellbeing perks.

Qualifications

• Supervisory experience in a retail or merchant environment is desirable.
• Ability to deliver excellent customer service and build relationships.
• Flexibility to support in various branch areas as needed.
• Willingness to train in forklift operation and safety practices.

Responsibilities

• Act as first line support to the Branch Manager and lead the team.
• Provide excellent customer experience with local customers and suppliers.
• Process customer orders by phone and in person.
• Pick items to fulfil orders for collection or delivery.
• Maintain stock levels and conduct regular stock counts.

Skills

Supervisory experience

Customer service

Team leadership

Tools

Forklift operation

Job description

Jewson Partnership Solutions (JPS), part of STARK Building Materials UK, is seeking an Assistant Branch Manager who is passionate about great service and team leadership. You will support the Branch Manager, supervise colleagues, and help deliver outstanding customer experiences for local customers and suppliers.

Hours are Monday to Friday, 7:30am to 5:00pm, with a benefits package including pension, life assurance, staff discounts and health and wellbeing perks.