Branch Manager

Jewson; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Job summary

Jewson Partnership Solutions (JPS) is seeking a Branch Manager for a West Midlands store near Birmingham to replace retiring manager. You will lead a small team, manage stock, coordinate deliveries and ensure excellent service to tradesmen and clients.

A background in building materials from roofing, plumbing, or DIY outlets is preferred. Applicants must hold a valid Full UK driving license. This role operates Mon-Fri 7.30am-4.30pm with a strong emphasis on safety and supplier relationships.

Qualifications

• Experience in building merchants, DIY outlets or related trade environments.
• Proven management experience in a small team.
• Strong customer service and communication skills.
• Ability to develop relationships with suppliers and customers.
• Focused on safety compliance and risk management.

Responsibilities

• Manage store operations and a small team at the West Midlands branch.
• Oversee stock management, product availability and deliveries.
• Deliver excellent service to clients and tradesmen.
• Promote inclusive culture and engage with customers and colleagues.

Skills

Building materials knowledge

Customer service excellence

Team management

Health and safety leadership

Supplier relationship management

Job description

Jewson Partnership Solutions (JPS) is a brand within Stark UK which specialises in providing solutions for our customers in the Public Sector predominately Housing Associations and Local Authorities and maintenance contractors.

Due to the impending retirement of the current Branch Manager, an opportunity has arisen at one of our stores in the West Midlands, where we operate in partnership with a local housing association.

Location - Bournville, West Midlands
Hours – Mon to Fri – 7.30am to 4.30pm

Please note all applicants must hold a valid Full UK Driving License

We are looking to recruit a Branch Manager to initially work alongside the current Branch Manager before taking on full responsibility for the store. The role will involve managing a small team, with a focus on stock management, product availability, monitoring van spares, arranging deliveries and, most importantly, delivering an excellent service to our client and their tradesmen.

A good knowledge of building materials is preferred. This could come from a background in roofing, plumbing, builders’ merchants, trade merchants or a DIY outlet.

What You’ll Be Doing

This role is crucial to the performance of this contract, as such we are looking for someone with managerial experience, good communication skills and commercial awareness, a good understanding of building products, who promotes an inclusive culture for both colleagues and customers, whilst being able to empower the team to provide great customer service.

Experience / Skills

• Ideally a background in Building Merchants / DIY or related
• Great customer service skills
• Experience of management and working within a small team.
• Build effective relationships with Suppliers
• Able to lead a team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What We’re Looking For

• Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
• Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride - You take pride in your work and are dedicated to producing top-notch results.

What’s in it for you?

• A company car or car allowance.
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Employee Discount
• Refer a Friend scheme
• Wellbeing Centre via WorkPerks
• New Reward and Recognition programme – launching soon!

About Us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.