Building Materials Branch Lead — Assistant Manager

Jewson; Inverness; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Bonus

34 days holiday per year

Pension with LG

Life Assurance

Staff discounts

Aviva Digicare+

Cycle2Work

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Job summary

Jewson, part of Stark UK, is seeking a Branch Supervisor to lead daily branch operations from Monday to Friday with Saturdays on rota. You will build strong customer relationships, drive sales and coach a local team to deliver outstanding service.

With previous sales or supervisory experience in building materials, you’ll optimise branch performance, ensure safety standards, manage stock and deliveries, and contribute to profitable growth within a busy retail environment.

Qualifications

• Experience in sales or supervisory roles, ideally in building materials.
• Strong customer service mindset with relationship-building skills.
• Experience leading or supporting a team to achieve goals.
• Commercial awareness with ability to grow sales and profitability.
• Confident communicator, able to motivate and manage challenges.
• Organised with IT literacy and workload prioritisation.
• Commitment to Health & Safety and compliance; full UK driving licence required.
• Forklift licence and building materials knowledge advantageous.

Responsibilities

• Support the Branch Manager in daily branch operations and lead the team when needed.
• Build strong customer relationships and provide expert product advice.
• Drive sales by developing new business and re-engaging lapsed customers.
• Coach and develop colleagues to create a high-performing, customer-focused team.
• Utilise local market knowledge to identify opportunities and support branch sales.
• Ensure branch compliance with policies, safety standards and stock control.
• Coordinate deliveries and maintain product availability and stock levels.
• Monitor performance against targets for sales, margin and customer satisfaction.

Skills

Sales experience

Supervisory experience

Customer service

Team leadership

Commercial awareness

Communication skills

IT skills

Health & Safety

Driving licence

Forklift licence (advantage)

Building materials knowledge

Job description

Jewson, part of Stark UK, is seeking a Branch Supervisor to lead daily branch operations from Monday to Friday with Saturdays on rota. You will build strong customer relationships, drive sales and coach a local team to deliver outstanding service.

With previous sales or supervisory experience in building materials, you’ll optimise branch performance, ensure safety standards, manage stock and deliveries, and contribute to profitable growth within a busy retail environment.