Branch Operations & Customer Service Specialist

Euro Car Parts Ltd.; Kettering; Presencial; GBP 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Enhanced Annual Leave

Career Growth

Life Assurance

EAP 24/7

Gym Discounts

Healthcare Perks

Cycle to Work

Staff Discounts

Descripción de la vacante

LKQ is seeking a Branch Assistant in the United Kingdom. You will deliver products safely, assist at the trade counter, and support warehouse operations while ensuring excellent customer service and a reliable, multi-skilled presence on the team.

The role offers varied duties across branch, delivery, and stock management with full training and career growth opportunities within LKQ’s branches across the UK and Europe.

Formación

• Previous experience in a delivery driving, warehouse, logistics or branch support role.
• A full, clean UK driving licence.
• Strong communication and customer service skills.
• The ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• An understanding of safe working practices and Health & Safety.
• Basic IT skills and confidence using handheld devices or warehouse systems.
• A flexible, reliable and team-focused approach.

Responsabilidades

• Deliver products safely, accurately and on time.
• Build positive relationships with customers and represent the business professionally.
• Support Click & Collect and assist at the trade counter.
• Help resolve customer queries and enhance the customer experience.
• Pick, pack and prepare orders with accuracy.
• Assist with goods receiving, stock movements and dispatch.
• Maintain stock accuracy through daily stock checks.
• Carry out daily vehicle safety checks and keep fleet compliant.
• Follow health and safety procedures in branch and warehouse.
• Participate in training, audits and governance tasks.

Conocimientos

Delivery driving

Warehouse operations

Logistics

Branch support

UK driving licence

Customer service

Communication

IT handheld devices

Herramientas

ePOD system

Handheld devices

Warehouse systems

Descripción del empleo

LKQ is seeking a Branch Assistant in the United Kingdom. You will deliver products safely, assist at the trade counter, and support warehouse operations while ensuring excellent customer service and a reliable, multi-skilled presence on the team.

The role offers varied duties across branch, delivery, and stock management with full training and career growth opportunities within LKQ’s branches across the UK and Europe.